How to Ask Questions During Live Classes | Social Classroom FAQs

UntitledWe’re excited to announce the launch of our new questions feature and new live experience! Now, you can ask the instructor questions directly in the same screen as the live stream — no need to have a billion windows open while you learn. Our new questions feature lets you ask the instructor questions, see what other questions have already been answered earlier in the class, and vote on questions submitted by your classmates. Not to mention the new easy-on-the-eyes live watch page, which has been redesigned to include a video player that rescales with the size of your browswer window.

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So, how do I ask a question?

All you have to do is log in! Then, as you are watching a live course, you’ll see a blue button and the word “ask” in the upper right-hand corner. Click on that to expand the questions feature, where you will see the box where you can enter your questions, as well as the live feed of questions asked by other users.

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Do I have to register to ask a question?

In order to ask questions on CreativeLive, all you need to do is create a free CreativeLive account.

How do I up vote a question?

The up arrows under each question are there for this very reason! If you spot a question from another student that you’d also like the instructor to answer, click on the arrow and it will add your vote, turning the arrow into a green checkmark.

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Why wasn’t my question asked?

We read every single question that comes in with the aim of answering as many as possible! If your question wasn’t asked while you were watching, this could be for one of several reasons: Sometimes we spot questions that we know will be super relevant at a later time in the class, and we hold them until that segment; or it’s also possible another student has already asked your question (make sure to click on the “answered” tab to see what the instructor has already addressed.

What about chat?

Chat is still there! Just click the blue “chat” button right next to the “ask” button, and it will take you to Mibbit, where you can chat with fellow students during the class.

Whitney Ricketts FOLLOW >

Whitney Ricketts is CreativeLive's Senior Communications Manager. Email her at whitney [dot] ricketts [at] creativelive [dot] com.