Building Relationships For Lifetime Clients – The Importance of Being Human
I grew up in a small town outside of Melbourne, Australia. Melbourne is known for its hospitality. It’s the kind of place that if you go back to a cafe more than once you’ll be on a first name basis and they’ll know your order….
The Key to Landing High Paying Clients Might Not Be What You Expect
There’s a difficult line that freelancers have to walk, between listening to the needs and desires of our clients (or potential clients), and understanding what it is their true needs actually are. However, mastering this balancing act is essential to becoming a successful freelancer and charging the rates you…
The Secret To Happy Photography Clients: Prepping Their Expectations
Photographer Susan Stripling once told a CreativeLive audience that “the best advertising is happy clients,” which is truly excellent advice. Clients who loved your photos will also share your photos, all but ensuring that at least one of their Facebook friends will stop at some…
Why Client-Killed Design Projects Are a Blessing in Disguise
Designer/illustrator Felix Sockwell is known for his illustrative, fluid line work. When looking at his pieces it appears that his pen never left the page, as each idea and object is interconnected into a larger narrative. This quick wit and ability to translate seemingly complex…
What A Refrigerator Taught Me About Better Customer Service
This was the fridge at Rubicon Artist Development, my studio and artist development space: In hindsight, I have to wonder what I was thinking. I am thirsty for growth, success, and peak experience. This is not how one gears up to quench that thirst. It’s…
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