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Being Considerate: Up Your Game with Good Manners

with Daniel Post Senning

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  •   Trailer

  •   01 Etiquette as an Opportunity Versus Obligation

    10:37

Class duration: 0h 45m

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    1 student review

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About The Class

Win at Work by Adjusting the Way You Think About Etiquette

Do you have a hard time maintaining good manners and being considerate at work? It might be your attitude. When we look at acting with kindness and politeness as a burdensome obligation rather than something we want to do, we set ourselves up for unconsciously behaving badly.

This course addresses both the opportunities and the costs of good and bad personal skills and will help you focus on the former. Instead of getting trapped in the “Do I have to do this?” mode, you’ll learn how to seize opportunities to build relationships by focusing on the human connections that matter.

In this class, you’ll learn how to:

  • Approach etiquette as an opportunity rather than an obligation.
  • Recognize organizational costs and address them.
  • Identify the most likely instigators and take action.
  • Provide leadership on courtesy at work.
  • Identify emotional responses and take intentional action.
  • Interrupt negative feedback loops caused by bad behavior.


Lesson Plan

  1. 01

    Etiquette as an Opportunity Versus Obligation

    10:37
  2. 02

    Identifying Organizational Costs

    09:49
  3. 03

    Identifying Instigators

    02:19
  4. 04

    Identifying Emotional Responses and Interrupting Negative Feedback

    08:31
  5. 05

    Problem Solving

    14:26

Meet Your Expert

Daniel Post Senning

Daniel Post Senning is the great-great grandson of Emily Post and a co-author of Emily Post’s Etiquette, 19th edition and The Etiquette Advantage in Business, 3rd edition. He is also the author of Manners in a Digital World: Living Well Online. ... read more

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0% of students recommend this class.
See what some of them have to say.

  • Sylvie Leroy

    Sylvie Leroy

    August 2019

    I thought I will learn practical and usefull good manners that matter in a business environnement in order to improve myself. But it is not the point of this class. Not what I was looking for.

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