How to Be a Better Co-Worker
with Daniel Post Senning
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01 Class Introduction10:38
Class duration: 0h 41mSee all 5 lessons
About The Class
Advance Your Career by Learning to Play Well with Others
You can’t be successful at work if you don’t have strong, positive relationships with your colleagues. But that’s easier said than done. Sometimes we’re confronted with challenging coworkers, superiors, direct reports or clients who test our patience. And sometimes we don’t always behave in the most productive ways.
This course teaches you specific behaviors to help you build and maintain good relationships at work, even under the most stressful conditions. You’ll discover that while we don’t always get to choose who we work with or how they behave, we do get to choose how we respond.
In this class, you’ll learn how to:
- Use seven basic behavior standards to maintain good relationships at work.
- Handle difficult work relationships.
- Give effective critical and positive feedback.
- Test your basic assumptions about workplace civility.
- Avoid the most common etiquette mistakes.
- Have difficult conversations with coworkers.
- Behave well in meetings, whether you’re an organizer or a participant.
Workplace Civility Quiz06:24
7 Workplace Mistakes13:34
Difficult Conversations and Strategies for Giving Feedback08:34
Compliments and How They Can Work for You02:33
Daniel Post Senning
Daniel Post Senning is the great-great grandson of Emily Post and a co-author of Emily Post’s Etiquette, 19th edition and The Etiquette Advantage in Business, 3rd edition. He is also the author of Manners in a Digital World: Living Well Online. ... read moreSee instructor's Classes
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