howdy chatbots fans and welcome back before we launch an actual live campaign through mobile monkey. Whether it be a lead magnet like landing page or messenger ads, whatever bot we have active, we want to make sure we have our Q. And a setup. So especially for reset ivy, this client we've been using as an example, we want to make sure the Q. And a set up before we launch these facebook campaigns or this facebook campaign that we've built. So we can program our bot to reply to some common questions that might occur. So going back into mobile monkey into the back end under the bot builder, we're gonna open up Q. And A. And we're gonna add a new Q. And a item. So a lot of people ask about price. Okay so I'm gonna say if anybody has anything to do with price or cost, we're going to say that the default reply is um you can check out this link, you can check out this page. Um it's so there are more about our pricing or that could be a text or I could create. What I would probably do is creat...

e a page and call this um Q. And a responses and have a more sophisticated page for pricing questions because I don't really want to have to send them to, I would create a page called pricing questions and I don't I don't really want to have to send them to a website. The whole point is to keep them in mobile monkey. So I would add um you know I would add a thing about pricing and give them options and packages I would send a link I would send a list link of different packages without links to the website necessarily ask them do you have any more questions? Right. That's what I would do. But for the sake of moving quickly through this and not bogging you down, we're gonna set up a default response that sends them to the page. Um We'll add another Q. And A up here that says you know if somebody says thank you right we wanted to say you're very welcome and you can also use dynamic variables here as well. Thanks. Um t y you don't need to send up a Q. And A. For when somebody asks to stop or to unsubscribe. Those are default and built in too much monkey. And I'll show you what those look like. So let's say I go to my pages and I want to test this page just to open up a message messenger pain real quick. Thanks for messaging and I'll be right with you if I if I if I reply stop, choose a subscription option below and I can unsubscribe. Now I've unsubscribed. Um if I engage with the bot and the right high well I don't have an auto responder here. Um let's say I say thank you you're very welcome Isaac. Now I am re subscribed. Okay now if I have engaged with the bottom back on the list. If I if I if I type unsub and subscribe if I have unsubscribed um I get a you can actually type it right if I type and subscribing to type it correctly you get the same exact, choose your subscription option below. I can unsubscribe markets. Stay subscribe by clicking subscribe so those are built in, you don't need to do anything. All your users will have that option. That's why I always recommend when you do those chat blasts and when we're gonna build drip campaigns to prompt your users to reply stop if they do want to unsubscribe to give them that option um back into bubble monkey's so we have our Q and A. Anything else that might be relevant to your business you're gonna want to add over here. Um Sometimes people write inappropriate things and you could just say I don't want to talk about that or whatever it is. And remember you could program your default page. If somebody writes something that your body does not recognize it's gonna give you a default page. So we could say something like we always do want to have a default page setup. So I'll say something like I'm just a bot but you can check out some of the links below or I'm just a bot but here are some links below that may help you with what you're looking for. You can you can always call us on the number. Hello 24 to speak with a live human representative right away. And I would add some buttons for the default page like a phone number. We would have we would have a phone number here and add a couple other buttons to links on the web site. That's the default page. So you don't need to come up with every permutation in your Q. And A. Because the default page could serve a good purpose. The default page will respond with that default message anytime somebody type something in that the body doesn't understand. But the Q. And A. Is good because if there's something specific that you want to say to certain specific things, especially ones that are coming up often. That's when the Q. And A. Comes in. That's when the Q. And A. Is really helpful now that we've taken care of some of the additional basics. We've tied up some loose ends. We have our Q. And A set up. We have our settings set up. We have our facebook messenger campaign built in facebook with a great ad that we custom designed. We have our Messenger about built as a nine page multi final but it's pretty sophisticated. Um, we're ready to launch and I'm really ready to make that happen. So that's Messenger adds one of the most powerful lead magnets and I hope you use it really well. I hope you understand how to use it. I hope you understand all the best practices and I hope you take your time to draft and plan and sketch out a blueprint of your body flows before going into mobile monkey and building them. I will see you guys very shortly in the very next section.

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Isaac Rudansky

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Setting Up Mobile Monkey Q&A and Other Loose Ends

Setting Up Mobile Monkey Q&A and Other Loose Ends

Lesson Info

79. Setting Up Mobile Monkey Q&A and Other Loose Ends

Lessons

Welcome to Facebook Messenger Chatbot Masterclass

What is Messenger Marketing

Advantages to Using Facebook Messenger Marketing

How is Chatbot Marketing Different Than Other Marketing Channels

Who Can Use Messenger Bots to Their Advantage

Quiz - Chapter 1

Ecommerce Chatbot Strategies

Webinar - Event Registrations Using Chatbots

Lead-gen Chatbot Strategies

Using Chatbots to Promote Educational Resources

Using Chatbots to Stay in Touch With Your Customers

Calculating LTV and CAC to Formulate Incentive Plans

Ideas for Incentive Structures to Promote Through Facebook Chatbots

Quiz - Chapter 2

Commitment and Consistency in Chatbot Design

Increasing Customer Value With Reciprocity

Using Social Proof to Build Trust and Identity

Likability - Your Secret Weapon to Successful Bot Marketing

Using Scarcity to Drive Your Customers to Convert Faster

Understanding the Fogg Behavior Model and How to Use It to Your Advantage

Quiz - Chapter 3

What is Mobile Monkey

Creating a Mobile Monkey Account and Connecting Your Facebook Page

Viewing Active Bots and Adding Users

Create Your First Chatbot

Quiz - Chapter 4

Widgets, Page Flow and Organization

Understanding Q&A and What They're Used For

Adding Q&A Items

Understanding Unanswered Questions

Configuring and Editing Bot Builder Settings

All About the Text Widget

All About the Image Widget

All About the Form Widget

All About the Quick Question Widget

All About the GIF Widget

All About the Attachment Widget

All About the Attribute Widget

All About the Connection Widget

All About the Email Widget

All About the Gallery Widget

All About the List Widget

All About the Navigate Widget

All About the Typing Widget

All About the Video Widget

Quiz - Chapter 5

What's a Chat Blast Anyway

A Few Useful Chat Blaster Use Cases

Chat Blasting Vs. Drip Campaigns

Planning Four Chat Blast Ideas - Part 1

Planning Four Chat Blast Ideas - Part 2

Organizing Our Chat Blast Pages in the Mobile Monkey Page Builder

Building Our Coupon Chat Blast

Testing Our Chat Blast Before Blasting

Launching Our First Chat Blast- Naming, Audience, Page and Purpose

Building a Chat Blast to Drive Phone Calls

Building Our New Product Line Chat Blast

Building Our Competitive Advantage - Awareness Chat Blast

Analyzing Chat Blast Results

Why Are Lead Magnets Important

Installing Your Chat Widget on a WordPress Site

Installing Your Chat Widget on a Shopify Site

58: Installing Your Chat Widget Through Google Tag Manager

Link to Messenger and Adding It to Emails and Blogs

Adding the Checkbox Plugin to Your Web Forms

How to Use Facebook Comment Guards

Creating Facebook Messenger Landing Pages

Quiz - Chapter 7

What Are Facebook Messenger Ads

Messenger Ads Best Practices and Sample Strategies

Creating a New Messenger Ad Campaign in Facebook

Designing a Messenger Ad

Completing Messenger Campaign Creation in Facebook Ads Manager

Drafting Our Mobile Monkey Messaging Campaign Blueprint