Troubleshooting in Lightroom®
We're back with another episode of Lightroom CC photo editing. Let's, as usual, take a look back at what we covered thus far because not everybody is tuning in today as part of the progress of all the 20 days. Some people are just tuning in today for the first time. So in the first week we covered trying to create a firm foundation and how to think about Lightroom. That means we talked about what is a Lightroom catalog, should you have one or more than one of them, we talked about the overall mindset of thinking about Lightroom because it's quite different than most other programs. We also talked about some basic adjustments in things like printing. In the second week we talked about organizing and adjusting your pictures. So there we learned how to manage projects we learned how to keyword our pictures so that we can search for them using a simple text search. We also learned about things such as re-touching and painting an adjustment into an isolated area. In the third week we concen...
trated on special features. That means we learned how to get Lightroom to recognize faces that are in our photographs so if we educate Lightroom about what one person looks like in three or four photos, suddenly, it will be able to recognize that same person in all of our photos. We also saw how to view our images on a map and then do some special processing like combining multiple exposures into a high dynamic range image or stitching a panorama which are things you used to have to go outside of Lightroom to do but in the newest versions we can do it just here. Then this week, the first day, we had a session called find it in five seconds which is where we talked about all the search related features in Lightroom where in the end if you learn how to truly use them and you configure them in the most streamlined way you should be able to find just about any memorable image in about five seconds or less. We then progressed on to some start to finish examples in the second day of this week and therefore we could combine together a lot of the features that we talked about separately like on one particular day we might have covered two or three features but then we waited until three or four days later to cover others. So in this session we looked at how we used all the features put together on some start to finish images. Then yesterday we covered plugins and tips where we could learn how to extend Photoshop by adding new features to it through plugins and just a bunch of tips and tricks that help us out when working in it. Today though is all about troubleshooting. So when things don't go as expected how do you deal with them? Why might certain things have happened and how do you deal with it? So we're gonna jump into Lightroom and just look through what are all the various things I can think of that can go wrong when working in Lightroom? I'm sure I won't be able to cover everything because there's like an infinite list but that's what our Facebook group is for so if I don't cover something here for troubleshooting then pop over to our Facebook group I'll give you the address to the Facebook group at the end of this session. And, if it's something I didn't mention why not bring it up there because we'll also have some Q&A sessions and in those I can also answer some of your troubleshooting inquires. So let's get over to Lightroom and we'll get started. The first thing is, on occasion, you could try to import an image and instead of seeing a picture you end up seeing this. And you're like, "What the heck is that?" It says, this layered Photoshop file was not saved with a composite image. And you're like, "What the heck is that?" That can happen. What can happen is if you go into Photoshop and you save a Photoshop file format image which means the file extension on the end of its name is the letters PSD and that particular file has layers in it well when you save the file oftentimes it'll come up and ask you some options. One of those options is asking you if you want to maximize compatibility. If you ever see that and you know you're gonna be using Lightroom always turn on that check box called maximize compatibility. There's also a preference in Lightroom that would make it be turned on all the time. If you go to your preferences in Lightroom look for the maximize compatibility preference, turn it on, to say you're always gonna maximize compatibility. So what is that setting and why does it cause this to happen? Well Lightroom is a program that doesn't understand what layers are. And if it doesn't understand what layers are and that's all that's contained in your file is these individual elements within your picture that are on layers, this is what will happen. What maximize compatibility does is when you're saving your layered Photoshop file it saves two versions of it within the same file. It saves the individual layers that make up the image but then it also saves a version of it that has all the layers merged into one what's known as a flattened copy. And it puts them both in the exact same file so you can't tell there's two versions of the image in there but there are. Then when you import the image into Lightroom instead of running into a bunch of layers that it doesn't understand it finds the flattened version the version that has no layers and that's what it can display in Lightroom. So if you ever see something like this what you need to do to this file is re-open it in Photoshop. Choose save as, and save right over the original and when it asks if you want to maximize compatibility, say yes, and if you save right over the original, then you're gonna have a new file that does have that preview in it and it will be able to show it then within Lightroom, okay? Other file problems you can encounter is here I have a nice JPEG image. And it looks nice and clean you got this nice simplified background in it and all that. Well you should realize that when you change a JPEG image in Lightroom it's not saving the full changes that you're applying to the original JPEG file it's just writing down what those changes are and saving them in the Lightroom catalog which means it's remembering the settings that have been applied to this but it's not actually changing the original file. That means be very careful do not take this original file, and, you could right-click on it and there's a choice in here called show in Finder, that means show in my operating system, and I'd actually find that file sitting right there don't email that to somebody. Anytime you've made a change to a JPEG file in Lightroom instead of finding the original file in your hard drive and just going and emailing it to somebody go up to the file menu and export it. Usually use export with preset in here you can choose a size, you can set these up, we covered this in one of the other sessions. But only those exported files have the actual changes incorporated. So with this particular image if I just chose show in Finder or I manually navigated in my hard drive to find it and I emailed it to somebody else this is what they would see. It's a completely different image. (audience laughs) The image has been cropped and darkened and everything else so especially if this is a picture of you and your significant other and you don't want somebody else to know who that significant other is you crop them out of the photo thinking you're fine. Well know that the original images from Lightroom are untouched. It wants to leave them pristine so anything you do in Lightroom is not permanent therefore you can experiment as much as you want but that means do not go and grab that original file and give it to somebody else. Instead, be sure, in Lightroom, if I want to share that same file I go to the file menu, I choose export with preset, and I use one of my presets here to export it and then after it's done exporting that file I can see it just fine here if I look on my desktop it's sitting right there and it does have the change incorporated. But that's one thing I've run into quite a bit where people are so used to JPEGs as being ready to give to other people with RAW files you're used to having to re-save it as a JPEG or a TIFF to give it to somebody else. But JPEGs, people get so comfortable with they think, oh, I'm just gonna give that to him. Well, no, export it, give 'em the exported version, not the original, the original doesn't have your changes incorporated. It's only an exported copy that would. Alright then let's look at other problems we can encounter. I'm gonna be looking at my notes here so I don't forget anything but there's a bunch of things that can happen when it comes to missing images and missing folders that we're gonna be looking at. But before we do let me just make sure I go in order here. Alright let's say you're traveling and you notice that you forgot to change the time that is listed in your camera. You change three timezones over and you didn't change the clock in your camera. A lot of the times that's no problem, but, what if you want to view a collection of images and that collection of images is... That collection of images is from multiple folders and you want to view it by what time of day they were shot or something. You might need to have it be an accurate time. For instance what if two different people were shooting the same event and when you view your images you want to see them in the order of the event happening but one person flew into town did not change their timezone the other person flew into town and did so suddenly they're three hours off on shooting time. You might need to adjust that. So let's see how that can be done. Take me just one moment to do so. I'm having one oddity, there we go. My Lightroom thought for a moment that I had two screens attached. If you ever have something where you have a completely weird setup on your screen just double check that it doesn't think you have two screens this is good troubleshooting thing that just happened to happen to me 'cause we were testing something before we got started. But if you ever find that I couldn't see most of the interface in Lightroom. If you had previously had two screens connected to your computer and you disconnected one and the next time you open your laptop it just looked odd go here to the window menu there's a choice called secondary display and change one of the settings that are here and see if it resets. I had just had it so my iPad acted as a secondary display we were testing it before we got started and for some reason when I returned to Lightroom it assumed I was still in that set up. I needed to fix that troubleshooting problem before I show you how to change the time on your photograph. I'm gonna go to the metadata menu and that's where I'm gonna find a choice called edit capture time. If I choose edit capture time this comes up. And I can tell it to either adjust it to a specific date and time, or just shift... Usually it's only shifting the number of hours different you need to be 'cause people usually have their clocks right for some timezone, you know, one... At sometime they set the time. And so down here I can tell it let's do this plus three which means let's make it three hours later than than it was actually set to. And it'll tell me here the original time of the first image and then the corrected time and so you can put it back in time or forward in time by however many hours you need to. So if you need to coordinate the times on more than one camera after the fact this is where you can go to do it. To accomplish it I selected multiple images I went to the metadata menu and I chose edit capture time. So that can be a nice solution. Here's one thing, if it's April 2nd and you get to work, or it's April 1st and you get to work and just everything seems weird for instance this picture maybe when you come into it it's going to not quite look right. It'll take me a moment to turn it on. Do you see how it looks a little different right now? How everything's backwards? The text on her shirt is backwards they're in the opposite position and if I were to look at all of my photos in my entire Lightroom catalog everything will be backwards right now. If you ever do that it means somebody snuck on your computer. And there's only a single menu command they need to have access to to mess you up. And what that menu command is, be nice to know about it in case somebody gets to you, is under the view menu, all the way at the bottom is a choice called enable mirror image mode. And if somebody chooses that every single one of your pictures will look backwards. Now I know half the people in here are gonna go mess with their coworkers but at least now when they come back and mess with you you know how to get out of that mode. It's under the view menu it's called enable mirror image mode. That can be useful because let's say that you're going to meet with an art director. They want one of your pictures for the cover of a magazine and the name of the magazine is always in the upper left corner. Well if it's in the upper left corner and I have some possibilities that have too much busy information in the upper left corner let's say this particular image this area just might be too restricted of an area for their logo to go on top of. When I want to find what would be a good image and I say, well what if we just flip the image, couldn't you use that on the cover? Well to find the best images I could choose mirror image mode and now I can search through all my images to see what would have a clean enough area for their logo to appear up in that corner. So you get an idea that it is an actual useful feature. But if you happen to come down here and turn it on by accident or if somebody else got to your machine it's really nice to know where to find and change that. Yes?
Now, can you do that for just one image or if you click that it's gonna do everything?
It's gonna do it for everything in your entire catalog so that particular thing is going to happen for everything. The... You can... In Photoshop it's very easy to flip I'd have to look in Lightroom it's not something I've ever needed to do so I'm not certain if if you're gonna run into that as far as if there's an option to actually flip 'cause I've never needed to, I'd have to look. All right, another problem, if I go to the develop module in the develop module sometimes you'll be switching around to your various settings and you'll find that whatever sliders you're used to working with just don't show up. For instance when I'm used to adjusting images using the basic sliders I'm used to having sliders that are called shadows and highlights not recovery and fill light. Those are not things I'm used to seeing. You would only recognize these particular sliders if you're used to using old versions of Lightroom. Because maybe about three years ago or so this is all we had available for sliders and they updated what was available 'cause they figured out how to get more quality out of our images in the process. And so if you ever come in and the wrong sliders are here what that means is this particular image was adjusted with an old version of Lightroom. And Lightroom is simply trying to maintain the appearance that you achieved with that old version. If I need to use the more modern sliders then what I need to do is go to the develop module and if you have a histogram up here at the top you're gonna find a little lightning bolt right here. It's either gonna appear right here if the histogram is collapsed down or if I click on the little arrow next to the histogram and it's expanded, it will be down here in this corner. If that's showing up that's the reason why you have an alternative set of sliders available. And if I click that it will update the photo applying the newer style of sliders and then you'll see the sliders that you expect. If for some reason there is an effect that you only know how to create with an older version because they had sliders that were different and you just know how to use them and on this particular image you need to reproduce that particular effect then what you could do is open any photo and scroll all the way down the bottom of the developed module to this area called camera calibration. And right here is a pop up menu called process and this determines what version of the sliders you would get. From 2012 on we've had sliders like highlights and shadows but back in 2010 we had fill light and what was the other one? I can't even remember the other one it's been so long since I worked with it. But if you are click here it would send you back to the older style of sliders. Where if you've used Lightroom for a very long time you can get back to the original version of the sliders using this. So whenever that's set to something else is when this little lightning bolt appears. And clicking this lightning bolt does the exact same thing as changing this menu to the most current. So if you ever run into that happening look for the lightning bolt. The other thing that that lightning bolt can mess up is if you're used to going to the left side of your screen and you're used to going to either presets or your history and hovering over them like this and seeing a preview up here in the navigator. If you ever try that and it just doesn't seem to work this stays static then it's the same problem most of the time. This is set to something other than the newest. Because the preset you're using requires the newest sliders that's what's used within the preset so it can't use that slider at the moment the preset just doesn't seem to do anything with the preview so you come to the right side of your screen look for the lightning bolt, click it, and now try it again. Go back over here and now you see they preview correctly. All right, did we have a question from earlier?
I was just gonna respond to his question in the photo menu you can do an individual--
You can flip?
With flip horizontal or vertical.
Yes, you can, I see it now. Halfway down the photo menu is where you find the choice of flip horizontal or flip vertical. I just have never needed to do that here in Lightroom. I've needed to do it in Photoshop when I'm doing other things but not in Lightroom but it is there, so thank you for letting us know. Now let's talk a little bit about being in our library module and going to the right side of our screen where we have our keyword list. With the keyword list there are certain instances when you're not gonna see all of your keywords even if you're used to having a whole bunch of keywords in here you might find that your list is much shorter than usual. If that's the case you might have experimented with a particular setting and not realized it's turned on. And what that is is here there's a search field where if I click on the search field I could type in some text and it would narrow the range of images that I would see here. And just below the search field there is an area where you can get extra options. In order to get those extra options you click this little triangle on the right side. Most people don't realize the triangle has been there. But that's where you can narrow things down to only viewing things related to people keywords. And if by chance that got turned on and this thing is collapsed down so you can't see it you would come to your keyword list where you're used to seeing a whole bunch of choices in there and you're just saying, where is everything? I know I have hundreds of other keywords in here and I'm just not seeing them. Well one of the reasons why you might not be seeing them is click on that little triangle and make sure this is set to all. Then you're gonna be seeing all your keywords not just ones that have to do with people. And that's another April Fool's thing if you ever got a annoying coworker (audience laughs) do that if the keywords all day he'll be going nuts and right there is the fix. Another thing that you might not realize is there's another setting related to searching for keywords and that it is just to the left of where you type in where you can filter your keywords there's a little menu just a little down pointing arrow to indicate there's a menu there and here you can also change to that choice called people or other. But then there's another choice down here that says show all keywords inside matches. What the heck does that do? Well if that gets turned on or off it might change the way you're used to working with keywords let's see if I can show you. I'm gonna come in here and put in the word yoga 'cause I know, if you know me, I shoot my wife doing yoga quite often and here's what I find when I type in yoga. Couple different sections. Well look at the difference if I change this menu to show all keywords inside matches. What that means is when it finds the keyword of yoga if that keyword or any keyword that contains that word has children keywords, ones that are indented within them, they would appear if I have this turned on. So now I see here is yoga and here are all the children to yoga pose I can see all the little pose names there. And if I change it so that that's turned off I only see the absolute keywords that contain the word yoga and none of their children. If you didn't watch our session on key-wording and on organizing your keywords this might not apply to you but once you've seen that session that could be an important difference. So if you're not seeing all of what you're expecting check to see what those settings are most people don't realize that this little magnifying glass that tiny little down-pointing arrow is an indication there's a menu there. Anytime you see a triangle or a arrow it means there's a menu. Alright, then, let's see about working with unusual camera setups although they're not as unusual as they used to be. When I go out shooting I shoot with a Sony camera that has a Canon lens attached to it even though Canon does not make lenses that are designed to fit on Sony cameras. How can I do that? Well the newer mirrorless cameras the body on the camera is thinner than a normal big camera and because the body is thinner there's enough space to fit an adapter. And when you put the adapter on the camera it makes it just as thick as let's say a Canon camera. And therefore they could make it so a Canon lens would fit. And that's not uncommon these days having something like a Sony camera with a Nikon or a Canon lens on it. If I take one of those images and I type D to go to the develop module on the right side of my screen is an area called lens corrections and in the lens corrections area is a checkbox called enable profile corrections. It's a very common setting to turn on it will correct for distortion that that lens would produce. Like if vertical lines in your photograph are slightly bowed outward or inward due to distortion on your lens. Well if I turn that on I find that in this particular image I don't notice the image changing at all. Whereas usually I would see at least a slight change. Here is how to fix that if you have an unusual combination of camera and lens where they're two different brands that aren't recognized by Lightroom. I'm gonna click on the profile area and right here in this area I'm going to choose what brand lens I have, Canon. Then I might need to look to find out what exact lens this is. I'm gonna type G to go to the grid, meaning the library, I'm gonna look at my metadata and see... Do you see down here, I have a 24 to 70 2.8 lens that's what I use, I just needed to glance there at my metadata, 24 to 70. Go back to my develop module and in that area I'm gonna search for 24 to which is this second pop up menu here. 24 to 70, 2.8, two, that's the lens I shot with according to the metadata it told me it was a 24 to 70 2. and it had a Roman numeral two. Now watch my image when I choose that. Do you notice a slight change to the image? It applied that lens profile meaning it corrected for the distortion that lens would provide. But it wasn't able to do it automatically. Usually all it would take is turning on this little checkbox called enable profile corrections and it would just look up what lens was this picture taken with and it would automatically find the proper lens. The problem is the adapter that I was using for that lens doesn't tag it with the proper lens. It can't tag it with the word Canon it can only limit it to Sony so it kind of invented a new Sony lens that doesn't exist. I choose the settings that would be appropriate here for the lens that I was actually shooting with and then here's the special part right up here where it says setup, I save this, and that means for this particular camera and lens combination it should remember the setting. So the next time I find an image that was shot with the same combo all I'll have to do is turn on the checkbox called enable profile corrections and it will find the right one 'cause now it's aware of what lens that is. Now if you shoot with more than one lens, which I do, that one was shot with a 24 to 70, this one was shot with an 11 to 24, I'm gonna take that one, I'll have to go through the same process. I go over here and choose Canon. I choose... Come on. Canon. Okay then I look for a profile for that lens 11 to 24's right up there. And then again I choose save new lens profile defaults then that means for this camera lens combination it now knows the proper setting. And then let's see if I have any others. Here's for my 7200, I'll need to do this one time for each lens that I use. So again Canon. And this one I think was the... What was it, 7200? 7200 2.8 two that was the lens and I will choose save lens profile defaults. Now I only need to do that for one image for each lens. Then the next time I find an image that was shot with a unusual lens like that I go to D for develop and when I turn on the lens profile corrections I don't have to type it in anymore it automatically found it. So those are for anybody that's shooting with a mirrorless camera and an adapter where the lens that they're using is not by the same manufacturer as the camera itself. It's what I shoot with and it's what a lot of other people do and it's something that can be frustrating if you don't know how to fix that little issue 'cause if you don't know how to fix it then every picture you work on you have to manually go to the menu and choose Canon and the lens you want. Here's a simple one. Let's say I know there's a particular feature in Lightroom. And I just don't remember where it is in the menus. Do you remember that we could go up to the view menu for instance and there was that mirror image mode, and I'm like, I don't remember where the heck it is. Well if you go to the help menu, there is... The very first choice you get is search and it automatically has that field available. So if I just click on the word help I can start typing in mirror. And it will tell me where that particular menu choice is. All I do is hover over the choice that appears and it shows it to me. So if your problem is you can't remember where a particular menu choice is let's say you want to create previews for your images and you're like, where the heck was that menu choice? Well go to the help menu and type in preview and then this will show you all of the choices that have to do with previews and if you simply hover over these particular choices it will show you where they're found in the menu system because there might be more than one area that relates to that particular search term. So if your problem is that you simply don't remember where something is and you don't want to sit there and search manually every single menu the help menu is a real help to find it quickly.
Is that only on the Macintosh version because when I do it on the Windows, hit the help and it just automatically sends me to the Adobe help page.
That could be. I don't have a Windows machine to test it on so it sounds like the search menu choice on here might be Mac only, thanks for bringing that up. But I don't have a PC to test things on, so, I don't know for certain there. Alright then let's start thinking about how things can become missing or what I'll call mangled and how to fix some of those up problems. First, as far as things that can become mangled, is when you import your images into Lightroom some people, when they're out photographing, have their camera set to capture both a RAW file and a JPEG file at the same time and that means that you have two versions of every image. And that ends up taking up extra space on your hard drive. For some people that's great because the JPEG files you can give to clients immediately they don't need to be processed or adjusted or... Well, it's not that they don't need to be adjusted it's just, they could be given in its first state. Whereas a RAW file, you almost always need to adjust them, and then export them as a JPEG or something else. But other people have been shooting with RAW plus JPEG for a long time because somebody told him to and they just never turned it off and then after awhile they realized that, wait a minute, I could always export a JPEG file if I need to give it to somebody and all those JPEGs that are sitting in all my folders are just taking up a lot of space. Well when you import your images there is a preference and it'll take me a moment to find it because it will... It's not something I need to change very often but it's gonna be either under file handling or it's going to be here under general and it is under general. Right here. If you see this preference it's called treat JPEG files next to raw files as separate photos. If that's turned on when you import you're gonna end up with two versions of every picture. You'll see two copies sitting there in your thumbnail view where you'll have twice as many pictures. Most people though, I find, have that turned off and if you have that turned off when you import a folder of images that contain both RAWs and JPEGS of the exact same pictures then this is what they see instead. Do you see here where it says DNG plus JPEG? Or it might say CR2 plus JPEG. It'll say something plus JPEG. What that means is this folder contains two versions of this picture. They have the exact same file name but the file extension is different. One is a RAW file the other is a JPEG and that's how it can come in in Lightroom. Well okay so it's sitting there in Lightroom but I don't see any features in Lightroom for changing that. Meaning I don't need those JPEGs, how do I get rid of them? Well here's what you should be aware of. If in your Lightroom preferences, that checkbox called treat JPEG files next to RAW files as separate photos is turned off, if that's turned off, that's when you're gonna see it up here where you see the two put together, RAW and JPEG, then Lightroom never touched those JPEG files. It did not import the JPEG files. The JPEG files are not cluttering up your Lightroom catalog. Those letters that say plus J-P-E-G just means it notices that in that folder there are JPEGs of the same name. But it doesn't mean Lightroom did anything with them. But if I still want to clear that space here's what I do. I right-click on the image. And there's a choice on a Mac called show in Finder. On Windows the name will be slightly different because your operating system doesn't call it the Finder it calls it Windows Explorer, and, I don't know the exact wording, but, it should be in the same general position.
Yeah, show in Explorer on Windows. I choose that and it's gonna bring me to the folder that contains these images and in that folder I'll see that here is a RAW file and here is a JPEG file that has the exact same file name. And so in this folder is where I can do it I'm doing it outside of Lightroom. What I would do is you can usually sort by kind that's one of your options for sorting instead of by date or a file name and I can just manually click on one of the JPEGs, hold Shift, and get all the way down here to the last JPEG, and I'm just gonna drag those to my trash or if you're on Windows, you guys recycle. (laughs) Now I'll close that and when I return to Lightroom where it says plus JPEG will not go away right away because Lightroom is not constantly inspecting that folder. If it did it would take time and it would take processing speed but if I switch back and forth between folders or I wait for maybe a half an hour and then return to this folder you're gonna find that eventually the letters plus J-P-E-G will go away. Because those letters don't mean that Lightroom actually imported those pictures the JPEG versions. You don't need to get those JPEGs out of Lightroom you just need to get them out of the folder that contains those RAW files and eventually the plus JPEG part will disappear. And so it's something that will give you the indication that you have the extra files, manually get rid of 'em, and eventually you'll see that Lightroom resolves. I'm gonna see if I can force it to, I'll try first and then I will let you know if it worked. Okay it did work when I forced it to. There's a way to get Lightroom to compare what you're currently... The folder you're currently viewing to what's actually on your hard drive. For instance in this folder let's say that if I went to my hard drive... I'll just grab one of these files and say show in Finder let's say I came in here and actually deleted some of these RAW files, I just, I didn't want these two. So I dragged 'em to the trash. Well if I do that when I'm not in Lightroom I'm not doing it from Lightroom that's gonna confuse Lightroom. Because now Lightroom still has the record for that particular image and when I come back to this folder and I scroll through it it's going to indicate that if you look at this particular image do you see this little exclamation point up here? And if I hover over that or click on it it will tell me that it could not be used because the original file can't be found 'cause I threw it away. So if I've done that or let's say not only have I done that but I found another file, I found this one right here and it has an associated file and I added it to that folder, just drug it over there, but I didn't do it from Lightroom. I did it here on my operating system. So I've both thrown away two files and I added one. Back in Lightroom that file that I just drug over there is not going to be in here, I won't see it, because Lightroom has no idea what's going on on this hard drive unless you tell it to go take a fresh look. It assumes that any changes to file names any changes of where the files are located any deletions or additions are done within Lightroom so it can keep track of them. If you know you've done some changes outside of Lightroom then go to the folder within your folders list and right-click on it. When you right-click on it there will be a choice called synchronize folder. And all synchronize means is compare what Lightroom is displaying to what's actually on your hard drive and see if there's anything different. When I choose synchronize folder look at what it shows me. It says, hey, I notice there is one new photo in there. 'Cause remember I drug one new photo into the folder? And it says, hey, there are two missing ones, see the number two on the end? And if I'm surprised that there's one new image there there is a check box here that says show import dialog before importing if I were to turn that on I would see thumbnail images of these. And then I'm gonna hit synchronize. And now you're gonna find that that that's the newly imported image right here 'cause remember I have the checkbox turned on that said show import? This is the import dialog showing me that one picture and I'll choose import. Most of the time I don't have it show me. But there is the one new image and the two other images that I deleted are no longer here. So that was right-clicking on a folder choosing synchronize folder which means compare it to what's on my hard drive and if you look in here and you see the number zero right there and right there it means there are no new photos. All the photos that were there are in Lightroom and it means there are no missing ones. And you do that by doing it on a folder, not a collection, but a folder. Right-click and choose synchronize folder. Sometimes you might come into Lightroom and find that certain parts of the interface seem to be missing and if that happens it means that either somebody got on to your computer and did something to it or you did something maybe reading an article or watching these videos you made a change and you completely forgot that it was even possible. For one example there's usually something called publish services here and there's usually the choice called catalog but I can make them disappear. If you ever find that one of these sections that are used to seeing over here is missing try moving your mouse not on top of the triangle not on top of the name but in this empty area over here where there is no text and right-click. This will list all the little sections that would be capable of being displayed over there and if any of them don't have check boxes that's why they're turned off, they're not visible, and you could turn them back on or you could choose show all so they all come back. So if you ever have it that's how you get them back. Other little problems, let's say I'm missing folders. If you ever come to your folder list and you find that there are question marks on your folders that means it's looking for the folder with this name and it simply can't find it. And most of the time that's because you made a change without making the change from within Lightroom. Instead what you ended up doing is you hid Lightroom, or it wasn't even running, and there was a folder on your hard drive like this one and you just decided to click on it, and go, oh, that's a terrible filename, let's change it. And a change as simple as that of changing the file name now is gonna confuse Lightroom because Lightroom, we talked about, when we import our pictures all it does is it makes a record for each picture and what that record is is what folder is it in and what's the file name. And then it stores a preview. And so if it ever is displaying an image and it looks at the folder name and the file name and it doesn't see it on your hard drive you get a question mark. How do I fix it? Well if I've manually renamed that what I do is I right-click on the folder and I find a choice called find missing folder. Find missing folder. Choose that and now I navigate in my hard drive to wherever I relocated that folder or if I renamed the folder which is what I did in this case see how I just added on the end, renamed, to make sure it wouldn't match? As long as the same files are in that folder and all I did was rename the folder I just tell it where the folder is with its new name, hit choose, and now you'll see that it updated. And so now it does know where that folder is. So that might happen when one of your hard drive fills completely and you start using a secondary hard drive and you're like, well, I think I'm gonna move these four folders from this drive to that drive just to free up a little bit of space and you do it without using Lightroom. Well suddenly those folders you move will have question marks on 'em and you'll have to right-click 'em on Lightroom and tell 'em you moved them over. What you could have done as an alternative is you could have come right here in Lightroom and say I need to move these three folders, well select the three folders. And then you can drag them to another drive put 'em wherever you want, and if you were to let go, it would actually copy them, not copy... Yeah, if it's between drives, it'll copy them to that other drive. And so do it within Lightroom or get used to those little question mark icons right-click and tell it where the missing file is. And then it will be fine once again. Oh and I think I just fixed something I wanted to keep broken. I'm gonna go and change that file name again 'cause I wanted to show you what you do with a missing file take me just a moment. I'm gonna change that folder name once again. Which should confuse Lightroom. Alright so now let's say we're not thinking about our folders instead we're just viewing a picture somewhere. And when I'm viewing this picture maybe I'm in a collection or anything I notice that there's this icon right up here. And that little icon means that that picture is missing if you hover over it long enough it would give you a tip saying photo is missing. Well what the heck can I do? If I click on that it tells me it can't be used 'cause we don't have the original. So what I would do is when it says a file is missing the first thing I would do is I would right-click on the file and choose go to folder in library which means go show me where it thinks the file is stored. Because right now I'm in a collection and not in my folder list. So I'm gonna say go to folder in library. And I would first glance at the hard drive, the name of the hard drive. See if its little light, over here on the left, is gray, and if so, it means the hard drive that contains the original is not connected so go get that hard drive and plug it in. Then the file will no longer be missing 'cause it knows that it's on that drive. If on the other hand the drive little light is turned on then it means the hard drive is there. So next I would look at the name of the folder. And if that has a question mark on it that's when I'd right-click and say find missing folder. And I would try to find that particular folder. I don't even remember which one's... What's the name of the folder? Files to import, okay, there we go. I'm gonna hit choose and that would resolve it. If the folder was still there it didn't have a question mark on it but the file still did that's when you have to get fancier and it probably means you changed the name of the file. It probably means the file had a terrible name like this you ran into it when you're weren't in Lightroom and you just clicked on it and changed its name and that's where I would get into your operating system and search for images based on creation date. If you look over here there is what's known as the capture date right there. And in most operating systems you can perform a search and some of them can do it by date well search for all files that were created on June 8th of 2004. And see if you can find a file because you might not know where it is or what the name is but that's how you can kind of try to find it. And if you do, when it has that are missing icon on it, you can click on the missing icon and there's a choice called locate file and if went and pointed it at that it would update to know the new file name. So all sorts of things there when it comes to missing images.
If you have the missing icon and you actually wanna take that file and merge it with a different file completely... So if you're missing icons at XYZ if you go down to ABC file and point to the ABC file will it merge those two files together?
It's not merging the two files together all it's doing is updating the record that is in the Lightroom catalog to say this picture happens to be the file name that you just changed it to. So it's not a manager... I guess in your head you could think of it as merging but there was never two pictures. It was the same picture Lightroom was simply confused by where it is and what is its name so it's just updating the record to say okay, there's where it is and it has that new name and everything's in sync again, so, it will do I think what you're thinking. It's just there's never two pictures. It's the same picture it's just confused about where it's located.
That's all. Sometimes you can end up with some weird settings in your hard drive list, and let's see if I can show you this. If you find that the numbers that are to the right of your hard drive are not what you're used to sometimes those things can change know that you can right-click on here and choose exactly what is displayed to the right of your hard drive. I like to have it set to disk space where it tells me how much is left over on my hard drive. So it tells me how much I have total and how much is used. But you can also change it to photo count where it'll tell me exactly how many photos are on each drive. You can right-click and have it be status as well if the hard drive is visible or not that's just the same as the little green light that would appear, or no information, so if you ever get in here and there's no information and you're used to seeing some right-click and choose the option you were considering. You also have other choices if you right-click on folders and so explore these menus 'cause there's all sorts of options that most people never are aware of. One of the ones that I use the most is synchronize folder which is what looks for updates. So let's see what else can happen if I attempt to delete a folder. Here's a folder called images to import. I want to get rid of it, I'm done with this shoot, I delivered the images to the clients, it wasn't even my photographs I don't want it my Lightroom catalog I wanna get rid of that folder. Well if you click on a folder in your folder list and you hit the delete key we can say that we want to do this, we can either remove the folder which means leave it on my hard drive or we can choose delete from disk and now what it was doing in that case was only doing the photograph that I was selecting. If I right-click on a folder and try to delete it you'll find that in here, sure we can take an image, and either remove it from Lightroom or delete it from disk by hitting delete but we can't do it with a folder. When you right-click on a folder you'll find there's simply no option for deleting it. The reason why you have no option for deleting it is because there might be something in that folder that is not a photograph and when you import your images Photoshop ignores, or I should say Lightroom ignores anything that's not a photograph. So if there's a spreadsheet or a PDF file or a word processing document in that folder Lightroom's not gonna tell you it's there and so if it allowed you to delete a folder you might accidentally delete a folder that contains some extra files that you didn't realize were there 'cause it didn't show it here it looked like an empty folder. Here I'll select all these images and I can hit the delete key. And if I say either delete from disk or remove they're not gonna show up here but it's never gonna show you spreadsheets and other files. So in order to delete a file or a folder you have to right-click on it there's a choice in here called, somewhere, show in Finder. It'll be called show in Explorer on Windows. Then manually delete that folder. Then over here in Lightroom it will show the folder with a question mark on it. Right-click and choose remove. Because it will not allow you to delete it from within Lightroom it's just there might be some extra files in there you don't realize. I'm not gonna remove that 'cause there's actually a picture I need to use in here. So let's look at other troubleshooting ideas. Another thing that can happen is this. Suddenly you launch Lightroom and you're used to seeing thumbnails of all your pictures when you're in the library module. And instead this is what you see. If that ever happens here's most likely what happened. Somewhere on your hard drive is your Lightroom catalog file. In that folder are three general files. There's this one right here which is your Lightroom catalog. And then here's your previews files, these two. And somebody went in here and renamed one of these. The only way these three files are linked together so that Lightroom knows that the previews that are in this file are related to this Lightroom catalog file is based on the file name. If I were to come up here to my previews file and add a one on the end of it. Now they no longer match. Now if I open this Lightroom catalog file I'm gonna get all gray icons, all gray thumbnails, because it can't find the previews. Unless it happens to have a smart preview 'cause this one's still named in a way that matches. So if you're ever in your Lightroom catalog folder wherever it's stored on your hard drive and you ever need to change the name of this maybe it's just got a weird name, maybe you got divorced, and it's got your husband's name on it and you can't stand that, and you wanna take it off of there, you know, some people need to change the name. Well first change the name of the Lightroom catalog file that's the one that has this icon with a dark kind of bluish color to it. Change that name first and then copy the name copy the entire name except for the file extension on the end. Then go to the other files and paste the name in for the base portion of the name and don't mess with the ends. So the beginning of the file name should be identical for all three of these files. The end of the file name on this one should end with previews and then lrdata. This one should be smart previews lrdata but if I needed to change the name I need to make sure the exact same spelling is on each if one of these was missing its apostrophe it would no longer be synced up. So be very careful when changing the naming because if you don't then you're gonna get this possibly happening, alright? This can also happen if you copy your Lightroom catalog to another hard drive like your laptop hard drive. But you don't copy the other two files, the previews. Well that means sure you get all the information about your pictures it knows where your pictures are it knows their names it knows what collections you put them in it knows what adjustments you've even applied to your pictures but it doesn't know what they look like because that's what's contained in those other two files so if you're gonna copy over your Lightroom catalog file to use when you're traveling bring the previews files too. And as long as they're in the same folder the only thing that makes them linked together is by file name, that the names are almost identical, and by location, they're in the same folder. Now I'm having an issue with Lightroom again that I don't expect, this is not what Lightroom's supposed to look like. I'm pressing G to go to my grid of pictures and it's not doing it. So this is another troubleshooting issue you can run into. The time you're gonna run into this troubleshooting issue is when you've had an external display attached and you then have disconnected it. Oftentimes what happens is you have two displays and you close the lid of your laptop and you unplug that other display and you leave. Then you get on a plane and you open your laptop and Lightroom's confused, it says, wait a minute, the last time you opened me I had two displays. You just opened me and I didn't have time to figure out that that other display is not there right now. That's what I'm assuming is happening to me right now. If that's the case go to the window menu that's where you find a choice called secondary display and you could show the secondary display where it would show it right here this is what it thinks is on the secondary display. Or you can go over here and then close that. And if you ever find you can't click on thumbnails remember that was happening to me a few minutes ago? It's the same issue. If you go to the window menu to secondary display and choose show, do you see this little piece right here I'm moving? It thinks that's on your screen and therefore whatever portion of your screen it would cover up won't be available, won't be clickable. So if you ever find that something's not clickable it thinks this is open and so what you need to do is go to the window menu, go to secondary display, and choose show. And then just close it in the upper left corner so that it gets a fresh look, and goes, oh, okay, I'm no longer confused. But I find that the secondary display, when you use it, it can create some problems when you disconnect that display and then keep working. You can always quit Lightroom and start it back up again that usually refreshes all of that. Ah, here's a important one. Let's say you work in an office where there's more than one person that uses Lightroom. Or some of the people in your office don't have Lightroom instead they have Photoshop. And Photoshop comes with Bridge which is a program where you can look at the thumbnail images like this. If you've put a lot of images in your Lightroom catalog they're the same images that they access and they access it from Bridge and Photoshop. There can be problems that are encountered. Let's see if I can show you. I'm gonna make Lightroom so it doesn't take up my whole screen and I'm gonna get Bridge open. If you're not familiar with Bridge it comes with Photoshop and it's what you use to see little thumbnails of your images. What Bridge doesn't have is the ability for you to view these images when the hard drive that contains them is not attached. That's one of the main advantages of Lightroom. So I have the two programs open so they kind of overlap just so I can switch back and forth and make changes. I'm gonna make sure we're viewing the same folder of images so here I'm looking at a folder called from camera and I'm gonna come over here and go to the same folder if I can find it, take me just a moment to look here. One thing I wish Lightroom had is they have this search field right here for collections and I don't know why they don't have it on the top of the folders area so I could just type it in there. But let's see here. First I want to see if that folder exists. Was it called from camera? It's right here and if it's not in my copy of Lightroom yet I'll drag it in and I'm gonna import it. Not gonna rename the files otherwise Bridge will get a little confused 'cause the file names will change on it. And I'm going to put it there and let's put it on my desktop. If I can find it. Just so you know if you don't want to navigate your hard drive so much up here at the very top is kind of a shortcut up here. This is gonna be recent folders that you frequently go to and one of the choices in there is desktop so therefore you don't have to figure out how to navigate to your desktop. And I'm going to then just choose import. And then we're gonna see how... How Bridge can mess up Lightroom and Lightroom can mess up Bridge and how we can keep the two acting nice together. Alright so here we're viewing the same images, let's see... Oh it looks like I accidentally moved them so it's going to be here, okay. But anyway now we're viewing the same images they're in Lightroom, they're in Bridge. And how can this create a conflict? Well what if I'm sitting here in Lightroom, I see this picture, I see the number 0001, that's the file I'm working on and I come over here and I attempt to find the same image I believe it's right there, all the zeros and a one. Well if I'm here in Bridge and I type Command + R or I double click on the file if it's a RAW file it'll send me into Camera Raw and what if I change my picture? I'm gonna come in here and make it black and white just so it's obvious I've made a change and I'll move some of the other sliders. So that means the version of the file that Bridge is looking at, looks different, doesn't it? It's black and white. I switch over here to Lightroom and there's the file and it's not black and white. But if you compare that file to the others you'll notice something that's different about it. Don't look at the picture itself look at the gray box that surrounds it. Do you see a little icon that looks like an up pointing arrow? If I hover over the up pointing arrow then it will tell me metadata has changed externally. If you remember from when we started talking about Lightroom at the very beginning of our classes I said that Lightroom saves all the changes you make to your image as text and it just writes down, what did you do to your pictures? Well another word for saying it's text is calling it metadata. Metadata means it is information that is about the photograph without actually being the photograph. Like your shutter speed, and your camera model, and all that, that's all metadata. Well the changes that you make in either Lightroom or in Bridge are saved as metadata which just means text relating to the picture. And so when I hover over this it tells me that, hey, some other program changed the settings for this. And if I click on that arrow it asks me, what should I do? Should I overwrite the settings that Bridge made so I keep what I have? Or should I import those? 'Cause maybe that was a coworker working in this file and they just emailed me saying, hey, be sure you update whatever that file is. And I'm gonna say import from disk and when I do do you see the picture just turned black and white? Now I'm gonna type the letter D to go to develop module and I'm gonna make changes to the picture. I'm gonna come in here and do split toning and I'm gonna colorize the picture 'cause let's say a coworker did what you just saw and now I'm saying, okay, let's further refine that, and I'm saying, what do you think about this? 'Cause I'm gonna email them back, and say, no, I like this better, why don't we... I'm in Lightroom right now. So I've decided after importing their changes with that little up pointing arrow that I'm going to make a further change so now in my version of Lightroom sitting here the file looks different, right? Somehow now I need my coworker to be able to get the same change even though they're not using Lightroom they're using Bridge. Well there are two ways it can save that change. One is in the Lightroom catalog file. Remember when we went into a folder there was the catalog file and the two previews file? Well right there is where it saves it. Or we can tell it to save it on the hard drive in the exact same folder as this file. The way we do that is just type Command + S. Command + S. It means save metadata to the file it means don't just store it in our catalog file where nobody else can see it. Let's actually store it on the hard drive in the same folder as the original. And when I choose that it just tells me that it's going to save it, I'll hit continue, and now it just saved it on my hard drive. So if I go back to Bridge did you just see it update? Do you see that looks greenish? So now my coworker, who's working in Bridge, could see the change too. So let's figure out how is that happening. What's really happening behind the scenes? Well I'm gonna click on this file and we're actually gonna look at the folder that it resides in. Somewhere in here should be reveal in Finder. Okay there's the file right there. Whenever you're in Lightroom you click on a picture and you type Command + S which is Control + S in Windows. It creates this little file. That little file ends with the letters XMP and it contains the information that would usually be saved in Lightroom's catalog file. But you can have it saved right next to the image itself. The file's tiny, you see how tiny it is? Seven kilobytes, that's like the size of a text email. And that's actually a text file and all it says is where are the sliders moved in the adjustment. That right there is what got updated when I type Command + S. That's also how Bridge keeps tracks of its changes. The moment you make a change in Bridge if you ever see this icon right here it means there's an XMP file in the same folder that has those settings. In fact if you wanna see, I'll go back to the folder, and I'll delete that little XMP. Command + Delete on a Mac means delete. And now, do you notice the picture no longer looks black and white? Because it no longer knows that there was any adjustments applied to it. I'll go back to Lightroom where Lightroom is... If I wanted it to match that Lightroom is storing those changes not just in that little XMP file but also in the Lightroom catalog. I would have to find the folder that this is in and I'd have to right click and say synchronize meaning compare what I have to what's actually on my hard drive and scan for metadata updates. And it might take awhile for it to change. It could pick it up, yes?
If you didn't synchronize that could you continue working on it in Lightroom just as it is?
I could, yes, it's just fine for me, it's the Bridge people that won't be able to see what I have.
And I could click on it and type Command + S and it'll create a brand new XMP file. So if I switch back to Bridge it's black and white again.
What's XMP? It's not like--
No, it's a text file, but I'm trying to remember what the letters stand for. It's something like extendable metadata something. But it is, in essence a...
It's a Bridge thing.
It's a Bridge thing, but, it can be used in Lightroom as well. And if you wanna just see what it is I'm gonna take that file and change the end of it to TXT which means make it a text file. And I'll hit space bar to preview it. It's just like what makes up a web page. Do you know what HTML looks like, have you ever seen it? Not that you wanna work with HTML but it's very similar to that and if you look here it has things like grain amount. Grain is a slider in Lightroom, it says it's set to zero. And all it's doing is writing down text the contrast was set to plus 100 in all that. It's just not in a form that's designed for us to read it it's in a form that an engineer is designed to read it and that's how Bridge keeps track of... Bridge keeps track of the changes it makes to RAW files with those little files and Lightroom can as well if you want it to. And the way you get Lightroom do it is you click on a file and you type Command + S. Command + S makes that little file. And so if anybody else is in your office you have six other people in the office they don't own Lightroom you're the main person that sits there and organizes all the pictures and you just have people use Bridge to access the folders that you've already organized they might open one of those images in Camera Raw and make a few changes, have them email you back, to say, hey I changed the files that are in so-and-so folder make sure you update them. And when they've made those changes you'll find an up pointing arrow next to the image and if you want their changes, click the arrow and then Lightroom can handle them. The same thing can actually be used with two different people both using Lightroom. They both have the exact same pictures imported into their catalogs. If this person makes a change to a photo they could type Command + S it would put the little XMP file in there and over here it would have that up pointing arrow and I could click the up pointing arrow to have it go look at that file that was just saved in there and import it. So it's getting a little fancy there but I wanna make sure I gave you at least a little sense for how to think about it. It's beyond what most people wanna do but it's really nice. Alright one final tip and that is if you find you work on a laptop this laptop is my only machine. And you travel a bunch. Then, here's a little tip. A lot of people have tablets. I have this, this is a iPad Pro. And I can use my iPad Pro as a secondary display. There's a program called Duet. Just like somebody singing a duet. And if I purchase that app both for my iPad and for my Mac I don't know if it's available on Windows but it might be otherwise there might be a similar app. Then I take the normal cable for charging my iPad and I plug it into my Mac so it's as if it's charging from my Mac. If I run the Duet app on both of these apps suddenly this becomes an external monitor for this as if I have two screens. Then, and I'm not gonna do that here, 'cause we tested it, and with the video set up to this, it gets all messy. Then I can go to the window menu and that choice called secondary display, I'll choose show. This is what would appear on that other display meaning on my tablet. And what I can do is choose grid. And what I can do is have it so on that secondary display it can show me the grid of images which right now, it's not wanting to display, but it works fine when this is hooked up. Is on this screen I would see my thumbnails of all my pictures. Therefore I can just use my finger to switch between my pictures tapping on different images to switch. And over here I can be in the develop module adjusting the picture. So I adjust one picture, I'm done, I glance over here, and tap on the next one, I adjust it, tap on the next one. And therefore it can be a more efficient way of working. If you're already traveling with a tablet especially if it's an iPad and you're using a Mac there's an app called Duet and if I use that I find it can be nice 'cause I can just prop this up next to my display, I can use that for my thumbnail view, use this in my develop view, and act as if I have a bigger setup. Yes?
Is that the same thing that would happen if you just connect a second monitor?
Yes, Duet makes your tablet act like a second monitor.
Okay but you would not need Duet if you just hook it up with a cable?
That's right... Well if this is not a tablet, instead, it is--
Just a display, yes, you could just plug it in.
So that's how that would work?
Can I ask a question?
Yeah, go for it.
It'll do it with the Mini Pad too?
I haven't tested it, but it should do it, it does it at least with the normal one, I haven't tested it with the Mini, but I don't know why it wouldn't.
So what does it do with the storage if you're starting to do that?
It doesn't do anything with storage, all it does is says, fool this computer into thinking there's an external monitor hooked up and whatever this thinks is on the external monitor, show it here. There's no storage involved other than--
So all your pictures go in there?
It's as if there's an external monitor hooked to this computer. No pictures move to here, I'm just viewing it, the same as glancing over here imagine the screen was suddenly twice as wide. Everything is stored on this machine. And then finally if you wanna find me on the internet here are some of the various places you can go to. But the main one would be my website digitalmastery.com. So this is Lightroom CC photo editing, we got just one day left.