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Keep them Coming Back: The Secret to Repeat Sales

with Mei Pak

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  •   01 Building Repeat Sales

    06:19

Class duration: 2h 18m

See all 7 lessons
  • 3K students

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  • 100% recommended

    2 student reviews

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About The Class

develop a solid remarketing strategy

Everyone knows the old business dictum that it is cheaper to retain a customer than acquire a new one, but how do you get that existing customer to buy again?

In Keep them Coming Back: The Secret to Repeat Sales, Mei Pak shares the tricks to getting repeat purchases and stabilizing your revenue stream through existing customers. 

You’ll learn how to:

  • Add polish to a shopper’s experience
  • Provide customer service that leaves customers ecstatic
  • Set up promotions and sales targeted to past customers
  • Use Facebook Ad retargeting to reach existing buyers

You’ll learn tried-and-true ways to get customers to come back your online shop and buy. Mei will help you develop a solid remarketing strategy to attract the customers that already know your brand and love your products.

The sale doesn’t end after you’ve sent your package to your customer, in fact it’s only just begun! Learn how to land repeat purchases for your business in Keep them Coming Back: The Secret to Repeat Sales with Mei Pak.

Topics Covered


Lesson Plan

  1. 01

    Building Repeat Sales

    06:19
  2. 02

    Polishing Up The Shopping Experience

    28:37
  3. 03

    How to Take Customer Service Up A Notch

    30:32
  4. 04

    Customer Service Interview with Anthony Graziano

    11:05
  5. 05

    Practical Ways to Encourage Repeat Sales

    20:55
  6. 06

    Creating Effective Promotions

    08:18
  7. 07

    Designing Your Ad

    32:48

Meet Your Expert

Mei Pak

Mei Pak is a marketing strategist guiding and supporting small and creative business owners. She helps makers, artists and designers create more buzz for their business at Creative Hive Co. Business topics she is passionate about are PR & publicity, social media, wholesale, paid advertising, blogger outreach, pricing, branding, customer experience, webdesign and scaling up your biz without any capital. ... read more

See instructor's Classes

100% of students recommend this class.
See what some of them have to say.

  • Creativelive Student

    Creativelive Student

    June 2018

    So I am turning 50 however am about 25 in my heart. I just started with a networking business and am somewhat savvy with social media...at least I thought....then Mei enters the room....she is simply fabulous and very easy to follow and learn from. I love her natural calm way of teaching as well. Once I started watching this class, I decided to buy 2 more of her classes and now, I even want to buy the last class I didn't get just in case I start crafting and want to sell something I craft too. Hands down, you will walk away with some good guns / ammunition on your belt as far as tackling the social media giant. Thank you so much Mei Pak coming from an at home mom in Hawaii.

  • Ainur B.

    Ainur B.

    March 2017

    I'm surprised there are no reviews for this class. I think the class is wonderful! Mei shares a lot of tips and tricks that are easy to implement and kind of common sense, but I know quite a few of us don't really think about (I didn't). The only drawback is that I found Mei's hand gestures VERY distracting - she keeps frantically waving them around (probably nervousness or inexperience in public speaking, I don't know). Other than that, I think this class and the other classes taught by her are a must if you're looking for ways to further grow and improve your handmade business.

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