Keep them Coming Back: The Secret to Repeat Sales
with Mei Pak
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01 Building Repeat Sales06:19
Class duration: 2h 18mSee all 7 lessons
About The Class
develop a solid remarketing strategy
- Add polish to a shopper’s experience
- Provide customer service that leaves customers ecstatic
- Set up promotions and sales targeted to past customers
- Use Facebook Ad retargeting to reach existing buyers
Building Repeat Sales06:19
Polishing Up The Shopping Experience28:37
How to Take Customer Service Up A Notch30:32
Customer Service Interview with Anthony Graziano11:05
Practical Ways to Encourage Repeat Sales20:55
Creating Effective Promotions08:18
Designing Your Ad32:48
Mei Pak is a marketing strategist guiding and supporting small and creative business owners. She helps makers, artists and designers create more buzz for their business at Creative Hive Co. Business topics she is passionate about are PR & publicity, social media, wholesale, paid advertising, blogger outreach, pricing, branding, customer experience, webdesign and scaling up your biz without any capital. ... read moreSee instructor's Classes
100% of students recommend this class.
See what some of them have to say.
So I am turning 50 however am about 25 in my heart. I just started with a networking business and am somewhat savvy with social media...at least I thought....then Mei enters the room....she is simply fabulous and very easy to follow and learn from. I love her natural calm way of teaching as well. Once I started watching this class, I decided to buy 2 more of her classes and now, I even want to buy the last class I didn't get just in case I start crafting and want to sell something I craft too. Hands down, you will walk away with some good guns / ammunition on your belt as far as tackling the social media giant. Thank you so much Mei Pak coming from an at home mom in Hawaii.
I'm surprised there are no reviews for this class. I think the class is wonderful! Mei shares a lot of tips and tricks that are easy to implement and kind of common sense, but I know quite a few of us don't really think about (I didn't). The only drawback is that I found Mei's hand gestures VERY distracting - she keeps frantically waving them around (probably nervousness or inexperience in public speaking, I don't know). Other than that, I think this class and the other classes taught by her are a must if you're looking for ways to further grow and improve your handmade business.
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