Establishing Effective Relationships With Employees Course (Self-Paced)

Module 1: Understanding Myself and Others

• Identify and describe different personality types and work styles.
• Analyze how individual differences affect communication and productivity.
• Learn strategies for improving relationships through understanding personality traits.

Module 2: Creating Healthy Working Relationships

• Build trust and rapport with colleagues to foster collaboration.
• Use active listening techniques to enhance communication.
• Understand and advocate for personal and team needs.

Module 3: Team Dynamics

• Define team dynamics and their impact on workplace effectiveness.
• Explore Tuckman’s five stages of team development.
• Learn strategies to assess, improve, and rebuild team dynamics.

Module 4: Strengthening Team Relationships

• Create and implement a team charter for alignment and accountability.
• Explore team-building strategies, from icebreakers to mentorship programs.
• Understand the importance of recognition and appreciation in teams.

Module 5: Effective Communication Skills

• Master the communication model for giving and receiving direction.
• Adapt communication styles to suit different personality types.
• Learn effective feedback techniques and avoid common mistakes.

Module 6: Conflict Management Strategies

• Identify common causes and types of conflict in the workplace.
• Apply various conflict resolution approaches including collaboration and compromise.
• Evaluate the success of conflict resolution strategies and rebuild trust.