Hooked: How to Keep Customers Coming Back
- 14 video lessons
- 2 hours and 54 minutes of class content
- Streaming access on desktop and mobile browsers
- 100% satisfaction guarantee
Customers who come back save you time and money. You don’t have to expend as much energy attracting them – they already know you and what you do – and they are a more predictable source of revenue. Learn the science of creating a repeat customer in Hooked: How To Build Habit-Forming Products. Nir is a writer and thinker whose primary focus is helping businesses unlock the power of habits. In this class, he’ll teach you how to build products and experiences that are inherently “sticky.”
You’ll learn:
- The psychology of triggers and how to build them into your product/service
- How to use variable rewards to increase engagement
- The stages of habit formation and how to optimize them for better retention
Course Instructor
Nir Eyal
Nir Eyal writes, consults, and teaches about the intersection of psychology, technology, and business. The M.I.T. Technology Review dubbed Nir, The Prophet of Habit-Forming Technology.
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Great course .
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Loved it! Was thorough and gave a strong sense of direction, as well as clear methods to check to see if you are on right track.
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Very Excellent. Must Watch!
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Nir Eyal is great! Insightful, interesting course on how habits are created, established and reinforced.
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The information presented by Nir was excellent and pertinent to today's evolution of business development and success. This was beyond my expectation. There was great material that was stimulating and engaging.
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