Leading Through Relationship-Building Course (Self-Paced)

Module 1: Understanding Collaborative Leadership

• Define collaborative leadership and its value in public service
• Identify key traits and mindsets of collaborative leaders
• Explore the differences between hierarchical and collaborative approaches

Module 2: Building Relationships and Trust

• Develop relational intelligence and authentic connections
• Foster trust through transparency, empathy, and accountability
• Understand psychological safety as a foundation for collaboration

Module 3: Communication and Dialogue

• Enhance listening, inquiry, and dialogue skills
• Use inclusive communication strategies to engage voices
• Navigate conflict constructively to strengthen collaboration

Module 4: Facilitating Collaborative Work

• Apply facilitation techniques to co-create solutions
• Use consensus-building and group decision-making tools
• Balance power dynamics to support equitable participation

Module 5: Leading Across Boundaries

• Collaborate across departments, sectors, and stakeholder groups
• Recognize challenges of cross-functional and cross-cultural leadership
• Build networks and partnerships for shared impact

Module 6: Embedding Collaboration in Leadership Practice

• Integrate collaborative approaches into day-to-day leadership
• Align collaboration with strategic goals and organizational change
• Create a personal plan to lead more collaboratively