Why coaching? Okay. So. I want to ask you first, in the room. This is a term that people hear a lot. It's very buzzy lately. We've had a couple terms in the last courses and in this one that are buzzy. I think coaching is very buzzy. It used to be, 20 years ago, if you were a coach, you probably worked at a high school. Or like, you worked, you were a basketball coach. And still, when I say "I coach", people go, "For what? A sport?" And it's a great question. Because it's not necessarily so easily defined. So, I would love to hear from where you're starting from, what does coaching mean to you? Yeah, Lauren.
I think challenging you for your development.
Yeah, so someone who can challenge you to help you get better. Absolutely. That's a key component of it. Anyone else? Yeah, Sonja.
I think helping people realize their potential.
Yes, and I think inherent in that is helping people design where they might want to go. Because potential means where you can go, or where you want to ...
go versus where you are. So I think coaches often help you connect to where you want to go. Beautiful, anything else? On what coaching means to you? Great. Well here's how we're going to define it today. Okay? The art of facilitating the performance, learning, and development of another. Now I think that word is real, the world that really stands out to me, is facilitating. It's kind of a coded word. What does facilitation mean to you? Versus, I could have used another word, right? Why are we using facilitation? Sam
Because it's not as much. A coach to me, is someone who is not as directive, but more of a guiding force. But without being too forceful about it. You're encouraging people in their own growth.
Yeah, there certainly have been coaches that are a little more autocratic or dictatorial. But, I would say generally, when you think about coaching, unlike a doctor that can maybe give you a pill to cure a disease, a coach is pulling something out of you, or helping you connect to something that you have to do yourself. I think that's what you were getting at, Sam. You have to do the work. Or the person has to do the work. So when we're coaching, one thing that helps us think about is not. We're not in control, per se. So as we let go of that control, we can free ourselves to not have the burden to be 100% responsible, then we can sort of play and figure out what does this person need. We're facilitating, rather than controlling. Anything else about this definition that stands out? Anything that sparks in your mind? I would say, we're going to talk a little bit about this in a second. Learning and development. So there's some element of teaching sometimes in coaching. And development is over time. And ultimately, when I think about coaching versus something like therapy, or something else, it's around performance. So whatever you're trying to perform in, whether it's on the basketball court, as a pianist, or in the corporate world, it's about performing better. So we're trying to focus on performance. Which means we have to get clear on what our performance metrics are. What are the actions of good performance? For whatever sphere we're in. Great. Alright, so, here are some complementary areas that I want to set the sphere for you, so you understand where coaching lands. One thing that's similar to coaching that we may use while we're coaching, but it's not coaching, is mentoring. Can someone read the mentoring for me? Yeah.
Mentoring is when someone gives you the benefit of their experience to help advise you.
Now Sam, what does that make you think of when you think of mentoring?
Someone more experienced lending their world view and their world experiences with someone who's in a similar position, and may need some guidance.
Yeah, like "I've done this, now let me tell you "what I did to maybe help you do something similar." Right? Cool. So mentoring's great, but there's sort of a limit to mentoring, right? If you haven't done what that person needs to do, you can't really mentor them in that, per se. So you can be pretty limited, maybe you can't add a lot of value if you're only focused on a mentoring approach. But it can be very valuable, if you've done it, and you know how to do it. You should probably share that. Right? Okay. And then I'll add, they draw from within themselves and tell you their opinions and perspectives. Kinda what we said, right? Would someone read the consulting for me? Yeah Lauren.
When someone gives you expert advice, understanding and solving problems.
Christine, what does that make you think of? What does that spark for you?
It's when someone goes beyond just teaching you something, but they want to make sure you actually comprehend it, and use it to create a solution.
Yeah, I'd say that's the key point with consulting is someone trying to solve your problem for you. Which can help you design a solution to your problem, and maybe even sometimes implementing it themselves, right? Which is hugely valuable. Sometimes we need a consultant, right? We need someone to come in and just do it for us. For example, if I was to reorganize my closet, I would just hire someone to come in and consult, and literally one by one pull things out, like nope, yep, nope, yep, nope, yep. I don't really want necessarily as much coaching on that. Maybe I want a balance, but I'd be open to hiring someone to help me clear things out of my house, right? That would be a consultant. They're coming in and doing it. They're solving your problem, okay? We might do a bit of consulting as a coach, even. Which is when we step into helping someone design a path forward or solution. The key with coaching is, can we give it back to them? We maybe propose a solution, but then we ask them, how does that work for you? How may you want to tweak it? How does that land, right? Okay. Who will do teaching? It's a good easy practice for public speaking, for those of you that want some practice. Yes! Sam, go again. Yeah, hit me.
When an authority teaches you principles.
So, squad, what's different about teaching compared to the other things we just heard? Yes, Sonja.
It's more one directional, because I'm teaching you. I don't. Maybe I care, but it's not like I, you know. I wouldn't know if you got it or not.
Yeah, so it's kind of sit back. Sam, did you want to say something?
Oh, I was just going to say, seems like you kind of honed in on the word authority in that sentence, like it's an authoritative perspective. And the word that jumps out to me is principles. So it's like teaching concepts, rather than solving. To go back to the closet example, rather than coming in and rearranging your closet for you, they would say "Well this is how I might think about "structuring my closet. Shoes go over here. "Jackets go over here."
Right, here's the theory behind the KonMari method.
Here's. Yes, and they'll teach you the KonMari method. From that perspective. But then you have to go off and apply it yourself, right? Yeah, that's an authority. Usually, they know more than you in this setting, right?
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