Setting Up Quick Responses
Lesson 41 from: Fiverr Pro BootcampScott Lancaster
Setting Up Quick Responses
Lesson 41 from: Fiverr Pro BootcampScott Lancaster
Lesson Info
41. Setting Up Quick Responses
Lessons
Fiverr Pro Bootcamp
1Introduction to the Program
06:52 2Fiverr Seller Levels
11:17 3Pros & Cons of Fiverr
09:41 4Follow These Rules or Get Banned on Fiverr
07:02 5How to Attract High-Quality Clients
14:49 6How to Spot Nightmare Clients
13:31 7Keeping Your Response Time Low
03:42Using Promoted Gigs on Fiverr
05:42 9Overview of the Fiverr Dashboard
08:51 10Taking a Break from Fiverr
03:46 11Seller Plus Program - Is It Worth It?
02:04 12Fiverr Analytics
03:39 13Getting Your First Fiverr Sale
04:23 14The Perfect Profile Picture
03:04 15Service Provider vs. Helpful Doctor
05:46 16Profile Description
02:43 17Sharing Skills on Your Profile
02:01 18Linking to Other Accounts
02:33 19Showcasing Your Education
02:56 20Niching Down as a Freelancer
01:55 21Strategically Deciding Which Services You Will Offer
04:06 22How Long Do You Have to Wait to Apply for Fiverr Pro
02:25 23Preparing to Apply for Fiverr Pro
05:35 24The Fiverr Pro Application Process
04:54 25What Happens Once You're Accepted onto Fiverr Pro
02:12 26Dealing with Anxiety as a Freelancer
06:34 27Handling Imposter Syndrome as a Freelancer
04:36 28How to Not Get Stressed with Managing Lots of Projects
05:19 29Creating the Perfect Gig Title
01:57 30Writing the Perfect Gig Description
02:48 31Creating the Perfect Gig Video
02:25 32Creating the Perfect Gig Thumbnail
02:01 33Pricing Your Packages with Anchor Pricing
04:27 34Finding the Perfect Gig Tags
01:55 35Showcasing Your Work as Part of Your Portfolio
01:51 36Custom Gigs
04:41 37Milestone Gigs
02:47 38Setting Up Requirements Properly
03:56 39Manage Clients Like a Fiverr Pro
03:46 40How to Have a Successful Sales Call
08:32 41Setting Up Quick Responses
05:30 42Linking Up Calendly with Your Fiverr Profile
04:54 43Using Positive Reviews to Get More High-Quality Clients
04:54 44How to Tackle Negative Reviews and Turn Them into Positive Ones
13:55 45How to Encourage Clients to Write Long Positive Reviews About You on Fiverr
07:30 46Balancing Quality with Quantity
03:43 47How to Sell Services on Fiverr at a Premium
05:24 48What to Do When a Client Doesn't Reply
06:31 49What to Do When a Client Wants to Cancel the Order
08:18 50The Snowballing Method - Keeping Orders in Queue
04:38 51How to Get Favorites on Fiverr
01:28 52Upselling, Cross-Selling and Building Long-Term Client Relationships
04:42 53Brand & Portfolio Building
04:00 54Creating a Professional Email Template
01:23 55Project Management Made Easy with Notion
07:30 56How to Stay Focused While Working Remotely
06:51 57How to Travel While Freelancing
05:42 58Tracking & Growing Your Net Worth
02:04 59My Personal Journey Becoming a Freelancer
11:46 60When to Go Full-Time as a Freelancer
06:25 61Investment Strategies for Each Stage of Your Freelance Journey
04:50 62The Legal Side (NDAs, Contracts and Licenses)
02:59 63Final Thoughts
02:01Introduction to the Program
Lesson Info
Setting Up Quick Responses
So how do you set up quick responses within fiber to save you a ton of time and energy? Well, I personally think that there are certain quick responses that you need and that you're going to use pretty much on a daily basis when people are getting in touch with you and then when people actually secure your services, depending on which service they want to buy from you. Now, in regards to each quick response that you need to have set up, there are obviously different ones that you will need for your specific services that you'll be offering your clients. I want to just quickly run through the ones that I have set up so that I can essentially and efficiently manage my business through fiber and ultimately save myself a ton of time and energy just typing out the same message again and again. So if we just dive into my inbox, I'll take you through some of the most common messages that I send on a regular basis. So the first one is a generic requirements. Thank you. So for example, when som...
eone actually sends their requirements and answers all the questions when securing a gig, I'll send them this, which just simply says, thank you so much for filling your requirements. I'll be getting back to you soon. It's just a little thank you for their answers and it's just to let them know that I'm on the ball and I'm going to get back to them very shortly. Now, in regard to the next quick response I have set up, it's essentially an inquirer response if someone wants to be interested in my brand naming packages. So for 99 per cent of people get in touch with me in regards to brand naming, I just simply send them this exact message and it basically just outlines all of the details to make sure that the right fit for each other. So we're not wasting too much time. Now, another really important quick response that I have set up is a feedback request. Now make sure that when you set up a feedback request, you do not state that you want the five star review because that is not allowed within fiber. What you can say is something along the lines of what I say, which is basically to note that the review you leave on this. A is very important to us. We always look to exceed expectations and deliver a perfect experience for all clients, especially clients who are as ambitious and focused as yourself flattery will get you everywhere. Once this gig is finished, I'd really love it. If you could take some time to leave some positive feedback on your experience with us. So you can basically just let us know if the result was perfect for you. And then I just basically to say, you know, we try to go above and beyond for every single client. Thank you so much for trusting, et cetera, et cetera. So this is just a really great message to have just to send if you are finishing up with a gig, just to remind them to leave feedback if they want to. Now, another message I always keep up my sleeve is the closed gig message which is ultimately just to say that if the gig is closed automatically. So if for example, the client doesn't respond to you within a couple of days, then the gig will be closed automatically. If you've delivered it, I simply send them quick message once it is delivered to basically say, listen, I know that the gig has been automatically closed, but I'm still here to support you. I'm still here for any refinements if you need any additional support or help. So please let me know what this does is it basically shows the client that you're not just here to get paid because once the gig is closed, the money is ultimately released to fiber, which can then pay it to you within seven or 14 days depending on what level you are within the seller system. Now, this really helped me a lot because it essentially allows me to build trust with the client and allows them to understand that I am actually there for them and support them and help them through the process, regardless of whether I've been paid or not. I want to make sure that I am there for them to support them if they need me. Now, another message I always have and I sometimes use is my feedback. Thank you. This is simply just to say, thank you. Once they've left some feedback and just to basically leave things on a really sweet note to say, listen, if you need any help in the future, then please let me know. I'm always here to answer any questions that you may have. Now, when you're actually delivering packages, it's always good to have a template in place when you're delivering the gig. Now, for example, with my name delivery gig, I always make sure that I follow a structure and link out to certain videos that I have on loom. For example, to explain things in more depth, this just makes sure that I can fully explain everything in regard to next steps, what the client needs to be thinking, what they should be doing. So that and I've nearly knock my cup over so that the client knows exactly what the next steps are. And so that I don't have to explain myself over and over again. So this is a really important message to get right. And this is something that you're going to refine all the time as well as you become more experienced in delivering that particular service. Now, obviously, I have some other messages as well, which I don't use super often, but those are the main ones. So just to kind of summarize, you need ones that are used for your inquiry. So unless a client sends you a very specific question, you can use kind of an initial inquiry message just to ask for further information or to maybe send them to your calendar to book an appointment or to maybe just send them some kind of brief requirements just to get a little bit more information in regards to the project, just to kind of see if you're the right fit for each other before you jump into a call and waste a ton of time and energy. Because sometimes you could come on the fiber and you can have 20 or 10 messages of clients wanting to work with you. And at that point, it's simply just a case of being the most efficient at finding the clients that you're the best fit for. The ones that you can help the best and setting up these quick responses is a surefire way to do that as efficiently as possible. Hopefully, that lesson was helpful. And if you need any questions answered, then please let me know I'm more than happy to help and support, but I will see you in the next lesson. Thank you.