listen, we've had a hard go of it. We've had a hard couple of months, but it doesn't mean the next few months have to be hard as well. In fact, I think we have a really beautiful opportunity to reinvigorate our sales to reset our sales. I think a lot of our our employees, our colleagues, even our clients and customers coming in. They want something a little bit different. They are desperate for connection. Your sales people are the best way you or your sales are the best way for customers to begin to truly connect with your brand. And we all need more connection. So I would use sales or reinvigorating your sales process as a means to be able to build deeper connections with your clients and your customers and your students and your readers and your followers. So this is actually the best way for us to begin to reset and change up our sales process for the long term for the better.
Vanessa Van Edwards is lead investigator at the <a rel="noopener noreferrer" href="http://www.scienceofpeople.com/" target="_blank">Science of People</a>. She is the national bestselling author of <a rel="noopener noreferrer" href="http://www.scienceofpeople.com/captivate" target="_blank">Captivate: The Science of Succeeding With People</a>, which has been translated into 14 languages. Her innovative work on behavior, communication and relationships have been featured on CNN, NPR and Fast Company and Entrepreneur Magazine. Her YouTube videos have been seen by over 24 million people.