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For frequently asked questions, please visit our solutions page. If we don't answer your question there, please email us* at Our Student Support schedule is Monday through Friday, 9am - 5pm Pacific Time. We will do our best to respond to you as promptly as possible, but may take up to 48 hours to respond at times, especially if you are messaging outside of our support hours.

*Please include a subject line in your email to help make sure your message doesn't fall into our spam folder.