Understanding Q&A and What They're Used For
party chat about fans and welcome back in this lecture, we're gonna talk about Q and A and what that is in mobile monkey. The Q and a feature allows you to program your bot to respond to any number of inputs from a user. Like we mentioned in the last lecture very often in your chat bot funnels, whether it be drip campaigns blasts or messenger ads, your users are gonna text something into the chat bot that the chat bot is in that specific workflow is not programmed to answer the Q and a section and and builder in in mobile monkey is the place that you could program specific responses to any number of inputs from the user. So for example, you can program, you're about to send a link to your return policy online if the, if the words return policy are typed in at any time by a user and that's something which is like your typical classic, really helpful thing to do. There are a lot of different examples and a lot of different ways to use the Q. And I'm gonna show you you can show custom tex...
t or send users to a specific bot page. That's something worthwhile remembering. If a person, let's say let's say you have a um frequently asked questions final built out with your chatbot that has a bunch of different questions and answers and a user type something in which is relevant to one of those frequently asked questions instead of just sending them back a specific test text or a link to something, you could send them into that workflow page. So once you understand how pages and groups and and and the bots work, that will all make sense. Another thing which is worthwhile noting you can have as many Q. And A rules as you'd like. And there's one cool feature within the Q. And a called Random, which means that it will shuffle multiple potential responses to any given question or any given input, which is something which is useful as well. So in the next lecture, we're gonna go in and set a few of these Q and A up and I'll show you from a blank screen and then I'll show you a few that we have running for the example about that we've been building and a lot of this will make much more sense. So I look forward to seeing you guys very soon. Not that it doesn't make sense now, but it'll it'll be more, let's say, um tangible. So I'll see you guys in a couple of seconds, right inside mobile monkey