All About the Navigate Widget
Welcome back chat fans. Similar to the connection widget and the email widget that navigate widget is an internal widget where you could take people at the end or at any point in a chat flow and move them somewhere else. And we've seen this with buttons, right? Remember when you had a quick question and we had specific responses, we were able to associate one of those responses with a page. We could we have the option to where if a person clicked a certain button, we can send them to a specific page. Well, the navigate, which it works based on audiences. And I know we haven't spoken about audiences yet, but the concept, I think you understand where now that once you start collecting lots of different types of people as contacts and mobile monkey and you start generating all these leads in these lists, you might want to segment out men and women by gender. You might want to segment out titles in companies because you've collected the information you might want to segment out people in d...
ifferent locations, all depending on your type of business. Well, the navigate, which will, will allow you to select a specific audience that you've built and move people that just match that audience criteria to a separate page of your chat flow. So it's a really cool way to um make sure people get to the right workflows. And if you, if you're familiar with constant contact and male chip and hubspot and you've built email workflows before. You've seen how this works. Where if a person clicks a certain page, put them in this workflow. So the navigate widget accomplishes the same thing. So if we go and add the navigate widget, You'll see that you could choose your audience right now. We only have all contacts. We haven't built audiences in this sample, but yet, but once we have some audience is built, let's say I have men or all or all women from the last 20 days or all men from the last three days, you know, and I might want to now say if the person matches those audience criteria and they're on that audience list, put them into this chat blast or put them into this drip campaign. Right? So it's a very, that navigates a very powerful feature, which we're gonna use a lot to keep our users in the right workflow at the right time. And then once I select my audience, I'll move them into whichever page. So I want to move them to the gallery, widget page, I'll select that page and then once they complete or once they get up to the stage of the workflow where I add this navigate widget, remember it's all, it's very important once this navigate widget gets added, nothing else that comes below, it will matter. So it will typically be the last widget on that page and then they'll be moved because once they get to that widget, it's like a game of, you know, right? Or I don't know, like lots of other card games, once the car has played, something else is going to happen. Um, so once a person gets to this widget they're going to be moved into a different page and whatever other widgets would come after it become moot, they become meaningless. So this again would typically be the last widget on any given page to get people into the right workflow. So that's the navigate widget, that's how you use it. That's a couple different examples, use case scenarios and of course will it will make more sense and will give some of the interesting ideas as we go out and we build some um real chat box together in future lectures. I'll see you guys very shortly in the very next episode of this exciting course.