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Setting Up Mobile Monkey Q&A and Other Loose Ends

Lesson 79 from: Facebook Chatbots: Generate Leads and Sales Effectively

Isaac Rudansky

Setting Up Mobile Monkey Q&A and Other Loose Ends

Lesson 79 from: Facebook Chatbots: Generate Leads and Sales Effectively

Isaac Rudansky

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Lesson Info

79. Setting Up Mobile Monkey Q&A and Other Loose Ends

Lessons

Class Trailer

Chapter 1: Introduction to Facebook Messenger Marketing

1

Welcome to Facebook Messenger Chatbot Masterclass

08:17
2

What is Messenger Marketing

09:07
3

Advantages to Using Facebook Messenger Marketing

14:17
4

How is Chatbot Marketing Different Than Other Marketing Channels

07:08
5

Who Can Use Messenger Bots to Their Advantage

04:43
6

Quiz - Chapter 1

Chapter 2: Example Use Cases for Facebook Messenger Chatbots

7

Ecommerce Chatbot Strategies

09:59
8

Webinar - Event Registrations Using Chatbots

04:13
9

Lead-gen Chatbot Strategies

09:10
10

Using Chatbots to Promote Educational Resources

09:42
11

Using Chatbots to Stay in Touch With Your Customers

07:45
12

Calculating LTV and CAC to Formulate Incentive Plans

11:06
13

Ideas for Incentive Structures to Promote Through Facebook Chatbots

08:31
14

Quiz - Chapter 2

Chapter 3: Psychological Principles of Persuasion in Effective Bot Design

15

Commitment and Consistency in Chatbot Design

14:55
16

Increasing Customer Value With Reciprocity

14:25
17

Using Social Proof to Build Trust and Identity

11:41
18

Likability - Your Secret Weapon to Successful Bot Marketing

11:07
19

Using Scarcity to Drive Your Customers to Convert Faster

08:42
20

Understanding the Fogg Behavior Model and How to Use It to Your Advantage

15:53
21

Quiz - Chapter 3

Chapter 4: Building Killer Chatbots With Mobile Monkey

22

What is Mobile Monkey

04:12
23

Creating a Mobile Monkey Account and Connecting Your Facebook Page

05:41
24

Viewing Active Bots and Adding Users

02:42
25

Create Your First Chatbot

03:22
26

Quiz - Chapter 4

Chapter 5: Learning All About the Mobile Monkey Chatbot Builder

27

Widgets, Page Flow and Organization

08:20
28

Understanding Q&A and What They're Used For

02:07
29

Adding Q&A Items

05:45
30

Understanding Unanswered Questions

03:56
31

Configuring and Editing Bot Builder Settings

03:31
32

All About the Text Widget

06:45
33

All About the Image Widget

00:55
34

All About the Form Widget

09:47
35

All About the Quick Question Widget

07:21
36

All About the GIF Widget

02:40
37

All About the Attachment Widget

02:07
38

All About the Attribute Widget

01:30
39

All About the Connection Widget

03:10
40

All About the Email Widget

03:06
41

All About the Gallery Widget

06:02
42

All About the List Widget

02:32
43

All About the Navigate Widget

03:03
44

All About the Typing Widget

03:03
45

All About the Video Widget

02:37
46

Quiz - Chapter 5

Chapter 6: How to Wield the Mobile Monkey Chat Blaster Like a Jedi Master

47

What's a Chat Blast Anyway

03:14
48

A Few Useful Chat Blaster Use Cases

05:32
49

Chat Blasting Vs. Drip Campaigns

05:46
50

Planning Four Chat Blast Ideas - Part 1

10:11
51

Planning Four Chat Blast Ideas - Part 2

12:08
52

Organizing Our Chat Blast Pages in the Mobile Monkey Page Builder

04:48
53

Building Our Coupon Chat Blast

10:47
54

Testing Our Chat Blast Before Blasting

04:43
55

Launching Our First Chat Blast- Naming, Audience, Page and Purpose

08:30
56

Building a Chat Blast to Drive Phone Calls

13:55
57

Building Our New Product Line Chat Blast

15:44
58

Building Our Competitive Advantage - Awareness Chat Blast

18:42
59

Analyzing Chat Blast Results

01:47

Chapter 7: Understanding Lead Magnets and Using Them to Build Your Contact List

60

Why Are Lead Magnets Important

05:05
61

Installing Your Chat Widget on a WordPress Site

06:05
62

Installing Your Chat Widget on a Shopify Site

01:17
63

58: Installing Your Chat Widget Through Google Tag Manager

04:53
64

Link to Messenger and Adding It to Emails and Blogs

09:29
65

Adding the Checkbox Plugin to Your Web Forms

03:10
66

How to Use Facebook Comment Guards

16:33
67

Creating Facebook Messenger Landing Pages

13:09
68

Quiz - Chapter 7

Chapter 8: Facebook Messenger Ad Campaigns Using Your Mobile Monkey Chatbots!

69

What Are Facebook Messenger Ads

05:31
70

Messenger Ads Best Practices and Sample Strategies

12:14
71

Creating a New Messenger Ad Campaign in Facebook

08:35
72

Designing a Messenger Ad

13:26
73

Completing Messenger Campaign Creation in Facebook Ads Manager

06:37
74

Drafting Our Mobile Monkey Messaging Campaign Blueprint

06:30
75

Creating and Naming All Our Pages in Mobile Monkey

03:32
76

Building Our Messenger Landing Page in Mobile Monkey

04:21
77

Finishing All the Other Facebook Messenger Bot Pages

13:54
78

Duplicating Your Ad Groups to Try Different Targeting Settings

07:45
79

Setting Up Mobile Monkey Q&A and Other Loose Ends

06:28
80

Quiz - Chapter 8

Chapter 9: Understanding Audiences in Mobile Monkey and Using Them to Your Advantage

81

What Are Audiences in Mobile Monkey

07:54
82

Creating an All Contacts and Gender Based Audience

04:12
83

Timezone and Last Active Based Audiences in Mobile Monkey

06:33
84

Creating an Audience Based on a Custom Variable

06:26

Chapter 10: Building Our First Mobile Monkey Drip Campaign!

85

What Are Drip Campaigns and Drip Campaign Best Practices

06:53
86

Practical and Useful Drip Campaign Ideas

06:43
87

Building and Reviewing Our Drip Pages in Mobile Monkey (10.3)

07:53
88

Creating and Launching Our First Mobile Monkey Drip Campaign

08:39

Chapter 11: Using the RSS Blaster in Mobile Monkey

89

RSS Feed Step by Step and Best Practices (11.1)

09:56
90

Quiz - Chapter 11

Chapter 12: Becoming a Mobile Monkey Power User With Advanced Integrations and Connections

91

What Are Connections and When Would You Use Them

02:49
92

Creating a Connection to Google Sheets (12.2)

14:18
93

Creating a Connection to Gotowebinar

09:37
94

Send New Leads to Your CRM - Hubspot

07:26
95

Send an SMS to Your Sales Team When a Contact Requests a Callback

09:59
96

Quiz - Chapter 12

Chapter 13: Understanding Your Mobile Monkey Audience Insights

97

Contacts - Searching, Exporting and Deleting

02:32
98

Audiences in Mobile Monkey

02:04
99

Forms - What They Are and How to Use Them

01:42
100

Bot Analytics - How to Find Useful Information Using Mobile Monkey Analytics

02:45

Chapter 14: Staying on Facebook's Good Side: Chatbot Compliance

101

What You Need to Know About Staying Compliant With Facebook (14.1)

04:10
102

Getting Approved for Subscription Messaging (14.2)

08:43

Chapter 15: Conclusion ... Goodbye for Now but Stay in Touch!

103

Thank You, Getting Help, Final Thoughts

04:16

Final Quiz

104

Final Quiz

Lesson Info

Setting Up Mobile Monkey Q&A and Other Loose Ends

howdy chatbots fans and welcome back before we launch an actual live campaign through mobile monkey. Whether it be a lead magnet like landing page or messenger ads, whatever bot we have active, we want to make sure we have our Q. And a setup. So especially for reset ivy, this client we've been using as an example, we want to make sure the Q. And a set up before we launch these facebook campaigns or this facebook campaign that we've built. So we can program our bot to reply to some common questions that might occur. So going back into mobile monkey into the back end under the bot builder, we're gonna open up Q. And A. And we're gonna add a new Q. And a item. So a lot of people ask about price. Okay so I'm gonna say if anybody has anything to do with price or cost, we're going to say that the default reply is um you can check out this link, you can check out this page. Um it's so there are more about our pricing or that could be a text or I could create. What I would probably do is creat...

e a page and call this um Q. And a responses and have a more sophisticated page for pricing questions because I don't really want to have to send them to, I would create a page called pricing questions and I don't I don't really want to have to send them to a website. The whole point is to keep them in mobile monkey. So I would add um you know I would add a thing about pricing and give them options and packages I would send a link I would send a list link of different packages without links to the website necessarily ask them do you have any more questions? Right. That's what I would do. But for the sake of moving quickly through this and not bogging you down, we're gonna set up a default response that sends them to the page. Um We'll add another Q. And A up here that says you know if somebody says thank you right we wanted to say you're very welcome and you can also use dynamic variables here as well. Thanks. Um t y you don't need to send up a Q. And A. For when somebody asks to stop or to unsubscribe. Those are default and built in too much monkey. And I'll show you what those look like. So let's say I go to my pages and I want to test this page just to open up a message messenger pain real quick. Thanks for messaging and I'll be right with you if I if I if I reply stop, choose a subscription option below and I can unsubscribe. Now I've unsubscribed. Um if I engage with the bot and the right high well I don't have an auto responder here. Um let's say I say thank you you're very welcome Isaac. Now I am re subscribed. Okay now if I have engaged with the bottom back on the list. If I if I if I type unsub and subscribe if I have unsubscribed um I get a you can actually type it right if I type and subscribing to type it correctly you get the same exact, choose your subscription option below. I can unsubscribe markets. Stay subscribe by clicking subscribe so those are built in, you don't need to do anything. All your users will have that option. That's why I always recommend when you do those chat blasts and when we're gonna build drip campaigns to prompt your users to reply stop if they do want to unsubscribe to give them that option um back into bubble monkey's so we have our Q and A. Anything else that might be relevant to your business you're gonna want to add over here. Um Sometimes people write inappropriate things and you could just say I don't want to talk about that or whatever it is. And remember you could program your default page. If somebody writes something that your body does not recognize it's gonna give you a default page. So we could say something like we always do want to have a default page setup. So I'll say something like I'm just a bot but you can check out some of the links below or I'm just a bot but here are some links below that may help you with what you're looking for. You can you can always call us on the number. Hello 24 to speak with a live human representative right away. And I would add some buttons for the default page like a phone number. We would have we would have a phone number here and add a couple other buttons to links on the web site. That's the default page. So you don't need to come up with every permutation in your Q. And A. Because the default page could serve a good purpose. The default page will respond with that default message anytime somebody type something in that the body doesn't understand. But the Q. And A. Is good because if there's something specific that you want to say to certain specific things, especially ones that are coming up often. That's when the Q. And A. Comes in. That's when the Q. And A. Is really helpful now that we've taken care of some of the additional basics. We've tied up some loose ends. We have our Q. And A set up. We have our settings set up. We have our facebook messenger campaign built in facebook with a great ad that we custom designed. We have our Messenger about built as a nine page multi final but it's pretty sophisticated. Um, we're ready to launch and I'm really ready to make that happen. So that's Messenger adds one of the most powerful lead magnets and I hope you use it really well. I hope you understand how to use it. I hope you understand all the best practices and I hope you take your time to draft and plan and sketch out a blueprint of your body flows before going into mobile monkey and building them. I will see you guys very shortly in the very next section.

Class Materials

Bonus Materials with Purchase

MobileMonkey Support
Facebook Chat Bot Marketing Mastery