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Timezone and Last Active Based Audiences in Mobile Monkey

Lesson 83 from: Facebook Chatbots: Generate Leads and Sales Effectively

Isaac Rudansky

Timezone and Last Active Based Audiences in Mobile Monkey

Lesson 83 from: Facebook Chatbots: Generate Leads and Sales Effectively

Isaac Rudansky

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Lesson Info

83. Timezone and Last Active Based Audiences in Mobile Monkey

Lessons

Class Trailer

Chapter 1: Introduction to Facebook Messenger Marketing

1

Welcome to Facebook Messenger Chatbot Masterclass

08:17
2

What is Messenger Marketing

09:07
3

Advantages to Using Facebook Messenger Marketing

14:17
4

How is Chatbot Marketing Different Than Other Marketing Channels

07:08
5

Who Can Use Messenger Bots to Their Advantage

04:43
6

Quiz - Chapter 1

Chapter 2: Example Use Cases for Facebook Messenger Chatbots

7

Ecommerce Chatbot Strategies

09:59
8

Webinar - Event Registrations Using Chatbots

04:13
9

Lead-gen Chatbot Strategies

09:10
10

Using Chatbots to Promote Educational Resources

09:42
11

Using Chatbots to Stay in Touch With Your Customers

07:45
12

Calculating LTV and CAC to Formulate Incentive Plans

11:06
13

Ideas for Incentive Structures to Promote Through Facebook Chatbots

08:31
14

Quiz - Chapter 2

Chapter 3: Psychological Principles of Persuasion in Effective Bot Design

15

Commitment and Consistency in Chatbot Design

14:55
16

Increasing Customer Value With Reciprocity

14:25
17

Using Social Proof to Build Trust and Identity

11:41
18

Likability - Your Secret Weapon to Successful Bot Marketing

11:07
19

Using Scarcity to Drive Your Customers to Convert Faster

08:42
20

Understanding the Fogg Behavior Model and How to Use It to Your Advantage

15:53
21

Quiz - Chapter 3

Chapter 4: Building Killer Chatbots With Mobile Monkey

22

What is Mobile Monkey

04:12
23

Creating a Mobile Monkey Account and Connecting Your Facebook Page

05:41
24

Viewing Active Bots and Adding Users

02:42
25

Create Your First Chatbot

03:22
26

Quiz - Chapter 4

Chapter 5: Learning All About the Mobile Monkey Chatbot Builder

27

Widgets, Page Flow and Organization

08:20
28

Understanding Q&A and What They're Used For

02:07
29

Adding Q&A Items

05:45
30

Understanding Unanswered Questions

03:56
31

Configuring and Editing Bot Builder Settings

03:31
32

All About the Text Widget

06:45
33

All About the Image Widget

00:55
34

All About the Form Widget

09:47
35

All About the Quick Question Widget

07:21
36

All About the GIF Widget

02:40
37

All About the Attachment Widget

02:07
38

All About the Attribute Widget

01:30
39

All About the Connection Widget

03:10
40

All About the Email Widget

03:06
41

All About the Gallery Widget

06:02
42

All About the List Widget

02:32
43

All About the Navigate Widget

03:03
44

All About the Typing Widget

03:03
45

All About the Video Widget

02:37
46

Quiz - Chapter 5

Chapter 6: How to Wield the Mobile Monkey Chat Blaster Like a Jedi Master

47

What's a Chat Blast Anyway

03:14
48

A Few Useful Chat Blaster Use Cases

05:32
49

Chat Blasting Vs. Drip Campaigns

05:46
50

Planning Four Chat Blast Ideas - Part 1

10:11
51

Planning Four Chat Blast Ideas - Part 2

12:08
52

Organizing Our Chat Blast Pages in the Mobile Monkey Page Builder

04:48
53

Building Our Coupon Chat Blast

10:47
54

Testing Our Chat Blast Before Blasting

04:43
55

Launching Our First Chat Blast- Naming, Audience, Page and Purpose

08:30
56

Building a Chat Blast to Drive Phone Calls

13:55
57

Building Our New Product Line Chat Blast

15:44
58

Building Our Competitive Advantage - Awareness Chat Blast

18:42
59

Analyzing Chat Blast Results

01:47

Chapter 7: Understanding Lead Magnets and Using Them to Build Your Contact List

60

Why Are Lead Magnets Important

05:05
61

Installing Your Chat Widget on a WordPress Site

06:05
62

Installing Your Chat Widget on a Shopify Site

01:17
63

58: Installing Your Chat Widget Through Google Tag Manager

04:53
64

Link to Messenger and Adding It to Emails and Blogs

09:29
65

Adding the Checkbox Plugin to Your Web Forms

03:10
66

How to Use Facebook Comment Guards

16:33
67

Creating Facebook Messenger Landing Pages

13:09
68

Quiz - Chapter 7

Chapter 8: Facebook Messenger Ad Campaigns Using Your Mobile Monkey Chatbots!

69

What Are Facebook Messenger Ads

05:31
70

Messenger Ads Best Practices and Sample Strategies

12:14
71

Creating a New Messenger Ad Campaign in Facebook

08:35
72

Designing a Messenger Ad

13:26
73

Completing Messenger Campaign Creation in Facebook Ads Manager

06:37
74

Drafting Our Mobile Monkey Messaging Campaign Blueprint

06:30
75

Creating and Naming All Our Pages in Mobile Monkey

03:32
76

Building Our Messenger Landing Page in Mobile Monkey

04:21
77

Finishing All the Other Facebook Messenger Bot Pages

13:54
78

Duplicating Your Ad Groups to Try Different Targeting Settings

07:45
79

Setting Up Mobile Monkey Q&A and Other Loose Ends

06:28
80

Quiz - Chapter 8

Chapter 9: Understanding Audiences in Mobile Monkey and Using Them to Your Advantage

81

What Are Audiences in Mobile Monkey

07:54
82

Creating an All Contacts and Gender Based Audience

04:12
83

Timezone and Last Active Based Audiences in Mobile Monkey

06:33
84

Creating an Audience Based on a Custom Variable

06:26

Chapter 10: Building Our First Mobile Monkey Drip Campaign!

85

What Are Drip Campaigns and Drip Campaign Best Practices

06:53
86

Practical and Useful Drip Campaign Ideas

06:43
87

Building and Reviewing Our Drip Pages in Mobile Monkey (10.3)

07:53
88

Creating and Launching Our First Mobile Monkey Drip Campaign

08:39

Chapter 11: Using the RSS Blaster in Mobile Monkey

89

RSS Feed Step by Step and Best Practices (11.1)

09:56
90

Quiz - Chapter 11

Chapter 12: Becoming a Mobile Monkey Power User With Advanced Integrations and Connections

91

What Are Connections and When Would You Use Them

02:49
92

Creating a Connection to Google Sheets (12.2)

14:18
93

Creating a Connection to Gotowebinar

09:37
94

Send New Leads to Your CRM - Hubspot

07:26
95

Send an SMS to Your Sales Team When a Contact Requests a Callback

09:59
96

Quiz - Chapter 12

Chapter 13: Understanding Your Mobile Monkey Audience Insights

97

Contacts - Searching, Exporting and Deleting

02:32
98

Audiences in Mobile Monkey

02:04
99

Forms - What They Are and How to Use Them

01:42
100

Bot Analytics - How to Find Useful Information Using Mobile Monkey Analytics

02:45

Chapter 14: Staying on Facebook's Good Side: Chatbot Compliance

101

What You Need to Know About Staying Compliant With Facebook (14.1)

04:10
102

Getting Approved for Subscription Messaging (14.2)

08:43

Chapter 15: Conclusion ... Goodbye for Now but Stay in Touch!

103

Thank You, Getting Help, Final Thoughts

04:16

Final Quiz

104

Final Quiz

Lesson Info

Timezone and Last Active Based Audiences in Mobile Monkey

Welcome back chat about fans in this lecture. I'm going to teach you how to create to more audiences. One based on time zone one based on the last time the user was active and these are two pretty common use case scenarios, time zone say you're working in L. A. Right and you're on the West Coast and it's of the United States and it's six o'clock P. M. And you're putting together some chat blasts. It's nine o'clock P. M. In new york. And you know that at nine o'clock P. M. You're gonna have low engagement rates. People are finishing up dinner, whatever it be after a long workday. You want to only send it out to the west coast. So perfect example of that is you can create an audience of just people in the West Coast time zone and send the blast out to them and schedule a blast to go out to the East Coast time zone people um, the next morning let's say. So that's an example of when you would use the time zone audience feature. I found that to be very helpful. The other very popular way in...

one of my favorite ways of segmenting out audiences or creating audiences is based on when the user was last active, the last time the user engaged with the bot and there's two totally opposite use cases. Some businesses want to send out a chat blast or a drip campaign to people that have not engaged with the brand in quite some time. So that might be, we haven't heard from you in a month. So we want to send you out a coupon or whatever. Maybe you want to get back in touch with you. So it's a different type of marketing, a different type of campaign. That might be a good idea for let's say reset ivy, the hydration company that we've been talking to, where they know that the average user will buy once every three months because that's when their customers are taking vacations on those intervals. So they might want to send out a chat blast to everybody who hasn't been engaging with their body in the course of let's say or anybody who hasn't engaged in at least three months. The same thing might be too with a business that has a longer sales cycle might be more periodic. You might have a business like sofa mania or a business like the international culinary center where they need to get a lot of traffic to their site within a very short amount of time because they're either running campus tours or they're running a special sale and they know from previous data, you might know this in your business and this is, and if you're doing this for a client, you need to ask the client these types of questions and be able to look at analytics and get this sort of data. Do we need multiple rapid fire marketing messages to get a conversion. And if that's the case, we might only want to send a chat blast of people who have been active recently. So let's go in and build these audiences inside of the monkey. And I think the use cases are self evident. So we'll title this audience here. Um East Coast time zone adding a filter. Sometimes you have to click the button twice. Attribute is time zone equals. I'm looking for -5, I believe negative four. One of these will have to actually look this up. But you get the idea, that's exactly how you would create the value. And you can also add multiple time zones. So I can type again and add another time zone and I could have a um I can have an audience that's based off of more than one time zone. So it's either this time zone or that time zone obviously doesn't have to be both time zones. And we clicked on, we will see exactly how many contacts are in that list. 413. And now I get the time east coast time zone. Okay, 413 contacts. Now let's create an audience based on last seen. So I want to do um I want to send out a chap last, let's say to people who have not engaged in three weeks. So At least three weeks, no engagement. Wait for it to save and we're gonna go ahead and add the filter and the attribute we're looking for is last Active is greater than we want to go back and say last Active is greater than we'll go back. Let's say here And we then have, if we click done, we'll see exactly how many people are on that list. And don't worry about the specifics were not blasting anything out right now. So we have 568 people who were last active at least three weeks ago. If you want to do it within three weeks, people go, we would change the qualifier to be greater than it would be, it would be, we would change it to be less than which would mean we'd be blasting out or dripping facebook bots too. People who are new contacts within the last three weeks. So that's how you create a time zone and that's how you create a audience for based on the last engagement. And of course you can continue to go in and edit this stuff and add filter. So, if I wanted to go into this one at least three weeks ago, no engagement, I'm going to edit it. I'm gonna add another filter on top of that. And I can say, okay, um, session count they had at least Is greater than two sessions. Right? two. And I want to send out a blast to people who have at least been that have not been active in at least three weeks, but when they were active we've recorded at least two sessions. Okay, so engaged people who used to be engaged with us, it's a great list to create. I'm gonna save it and we'll see once we click done, we'll see how many people we actually have on this list, 88. You see that? So not that many people who haven't been active in at least three weeks out of 568, we only had 88 people. Um, part of this list now, but it's, it works like I happen to really like the way mobile monkeys audiences work. It's really quick, it's really nifty, it's really neat. So this is the place where you go to bucket your people into useful marketing buckets don't just create segments because you could create segments. If men and women don't make an impact on purchasing activity or your conversion rates, then there's no point in segmenting it out. If you're not gonna talk differently to men and women, if you're not gonna send them different content, there's no point in creating those audiences only create audiences that are going to be useful in your business with the way you know, how your business operates with with the distinctive and unique behavioral patterns and behavioral characteristics of your customers only create audiences around the dimensions that you know, and that you've studied and that you could reasonably predict will have an impact. If you're able to market to them in specific and unique ways in the next lecture about audiences, which will be our last lecture about about audiences right now, we're gonna talk about creating audiences off of custom variables. I will see you guys in a couple minutes on the inside.

Class Materials

Bonus Materials with Purchase

MobileMonkey Support
Facebook Chat Bot Marketing Mastery