...Co-Workers Are Distracting You from Your Work


What to Say When…Tips and Scripts for Tricky Situations at Work


Lesson Info

...Co-Workers Are Distracting You from Your Work

What to say when dealing with co-workers who distract you from your work. So, here's the situation. You work in an open-space environment, and although you do everything you can to make it clear when you're unavailable for conversation, your eyes on the screen, your headphones on, one of your co-workers continuously distracts you with non-work-related comments. What should you say or do? Here's what you might be thinking and what you shouldn't say. "Leave me alone! "Go bother someone else! "Why can't you she, or he, see that I'm busy?" Here's a solution. Some people are unaware of those around them and miss signals like eyes on the screen and, yes, even headphones on, also, everyone has different work styles, and some people, extroverts especially, need external input instead of internal focus to do their work. This is a boundary issue, and it is your responsibility to educate your colleagues about how you work best. So, here's what you could say. You could be direct. "I know it may lo...

ok like I'm open for business, "but when I have my headphones on, that means I'm working. "Unless it's urgent, I'd appreciate no interruptions." Or, "I need uninterrupted time to get things done." You could try curiosity. "Does this open-seating arrangement work for you? "How do you get your work done without distractions?" Or you could try generosity. "This open-seating arrangement really makes it difficult "to get things done. "Don't you agree?" And this is generous because it puts the blame elsewhere, or you could try humility. "I hope you don't take this personally, "but I can't get my work done unless I am able to focus "without distractions. "Would you mind texting me if you need something? "And I will respond as soon as I am available, "or just go ahead and schedule time on my calendar to talk." And humor might also be appropriate in this situation, and you can say, "I know it's weird, "but sometimes, I need to focus "to actually get something done." The overarching idea, again, is that it's up to you to let people know when you need not to be interrupted. Make sense?

Class Description

It’s always important to know the right thing to say in various situations, but it’s particularly important at work. Getting tongue-tied or putting your foot in your mouth when speaking to a work colleague or superior could get you into trouble and impact your ability to thrive in your career.

So wouldn’t it be great if you had a virtual archive of precise language you can use in any professional situation? For example, what might you say when someone at work loses a loved one, when office politics get ugly or when a colleague isn’t pulling their weight?

Taught by Ilise Benun, an author and teacher known as the Marketing Mentor, this course provides you with concrete advice and guidance about how to handle a wide variety of situations and conversations. Using bite-sized videos that portray real-world situations, it will give you the tools you need to communicate clearly, appropriately and assertively at work.

In this class, you’ll learn how to:

  • Communicate with everyone in your professional arena, from bosses to direct reports, vendors to clients.
  • Avoid miscommunication when possible and recover from it when you can’t.
  • Go from people-pleaser to self-respecting professional.
  • Know the right thing to say at the right moment.
  • Take time to assess the situation before making your response.
  • Know when to speak and when to stay quiet.
  • Decide whether a written or a verbal response is more appropriate.