What to Say When…Tips and Scripts for Tricky Situations at Work

Lesson 6/25 - ...It's Time for Your Annual Review


What to Say When…Tips and Scripts for Tricky Situations at Work


Lesson Info

...It's Time for Your Annual Review

What to say when it's time for your annual review. So, here's the situation. You've been at a job for a while and according to your contract you're supposed to have an annual review. You're hoping for a promotion and a raise, but it's been more than a year and your boss has not mentioned it. What to say. Now, what you may be thinking and what you shouldn't say is, "where's my promotion?" Or, "what did I do wrong?" Here's the solution. Go ahead and put the review time on their calendar or at least a preliminary conversation about it. Scheduling it for them will help prompt the conversation. Here's what you could say. "I just wanted to remind you that, "according to my original employment contract, "I am due for an annual review." If you use curiosity you could say, "Is there a reason that hasn't been scheduled yet?" Or you could approach it with generosity. "I know you've been busy, "is there something I could do to make it easy for you?" Or you could try humility. "I know you've got ma...

ny important things to attend to, "but I would appreciate it if we schedule my review "within," and then name a time frame and then you ask, "Is that doable?" Or, with humor, you could say, "I'm sure annual reviews are not your favorite part "of your job, but I'm eager to hear "how you think it's going and to see how I can improve." So the overarching idea is that you should acknowledge that annual reviews are sometimes difficult for everyone, but you will make the process as smooth and simple as possible. Make sure you come prepared with a list of your accomplishments and even an acknowledgement of your shortcomings because everyone has them, so don't make your boss point them out. You could say, "I know I missed the mark on that," or, "Sometimes I don't respond." Don't assume they know and remember everything. You could say, "We had that big acquisition, remember? "That impacted everything." So you remind them of big events that may have happened throughout the year that may have impacted your performance negatively. So, in a word, take charge. Make sense?

Class Description

It’s always important to know the right thing to say in various situations, but it’s particularly important at work. Getting tongue-tied or putting your foot in your mouth when speaking to a work colleague or superior could get you into trouble and impact your ability to thrive in your career.

So wouldn’t it be great if you had a virtual archive of precise language you can use in any professional situation? For example, what might you say when someone at work loses a loved one, when office politics get ugly or when a colleague isn’t pulling their weight?

Taught by Ilise Benun, an author and teacher known as the Marketing Mentor, this course provides you with concrete advice and guidance about how to handle a wide variety of situations and conversations. Using bite-sized videos that portray real-world situations, it will give you the tools you need to communicate clearly, appropriately and assertively at work.

In this class, you’ll learn how to:

  • Communicate with everyone in your professional arena, from bosses to direct reports, vendors to clients.
  • Avoid miscommunication when possible and recover from it when you can’t.
  • Go from people-pleaser to self-respecting professional.
  • Know the right thing to say at the right moment.
  • Take time to assess the situation before making your response.
  • Know when to speak and when to stay quiet.
  • Decide whether a written or a verbal response is more appropriate.