What to Say When…Tips and Scripts for Tricky Situations at Work

Lesson 24 of 25

...You Arrive Late to a Meeting

 

What to Say When…Tips and Scripts for Tricky Situations at Work

Lesson 24 of 25

...You Arrive Late to a Meeting

 

Lesson Info

...You Arrive Late to a Meeting

What to say when, because of a crowded calender, you arrive at a meeting after it has begun. Here's the situation. You've told your supervisor ahead of time about your overlapping commitments, and she's okay with it, but when you arrive your supervisor neglects to acknowledge you. How do you get recognized? Here's what you may be thinking, but shouldn't say. I'll never get to add my two cents. Here's a solution. You do have to speak up. This is especially tricky in a virtual meeting where no one can see that you've arrived. Here's what you could say. When there is a reasonable pause in the discussion say with curiosity, "Hi, Jane here. "So sorry to arrive late, "but I got stuck in a marketing meeting. "Is there anything you need from me "that I may have missed at the beginning?" Or, with generosity, "Hi, I'm so sorry to be late. "My last meeting ran over. "Just wanted to let you know I'm here "if you have any questions related to my department." Or, with humor, "Hello, so sorry to be l...

ate. "I got stuck in a meeting with marketing. "They have so much to say. "Anyway, let me know "if you need me to weigh in on anything." The overarching idea is that these little incidents aren't a problem unless they're a pattern. So, simply make sure they know you're there and available. Make sense?

Class Description

It’s always important to know the right thing to say in various situations, but it’s particularly important at work. Getting tongue-tied or putting your foot in your mouth when speaking to a work colleague or superior could get you into trouble and impact your ability to thrive in your career.

So wouldn’t it be great if you had a virtual archive of precise language you can use in any professional situation? For example, what might you say when someone at work loses a loved one, when office politics get ugly or when a colleague isn’t pulling their weight?

Taught by Ilise Benun, an author and teacher known as the Marketing Mentor, this course provides you with concrete advice and guidance about how to handle a wide variety of situations and conversations. Using bite-sized videos that portray real-world situations, it will give you the tools you need to communicate clearly, appropriately and assertively at work.

In this class, you’ll learn how to:

  • Communicate with everyone in your professional arena, from bosses to direct reports, vendors to clients.
  • Avoid miscommunication when possible and recover from it when you can’t.
  • Go from people-pleaser to self-respecting professional.
  • Know the right thing to say at the right moment.
  • Take time to assess the situation before making your response.
  • Know when to speak and when to stay quiet.
  • Decide whether a written or a verbal response is more appropriate.

Reviews

Karlie Jessop
 

Love the format of this course - it was so great to be able to select a specific situation, and then quickly learn a couple of approaches to each one.