What to Say When…Tips and Scripts for Tricky Situations at Work

 

Lesson Info

...You Need to Leave a Meeting Before It Ends

What to say when a meeting is running long and you need to leave, but you want to leave gracefully. So here's the situation: most companies struggle with meetings. So if you find yourself in one of these meetings that's going long, and you have to leave, there are ways to do it gracefully. Here's what you're thinking, but shouldn't say: "I'll never get out of here." Here's the solution: you should probably expect that any meeting you attend will go a little long, so if you know you have a hard stop, call it out as soon as you walk in the meeting. Here's what you could say. Use curiosity. "I have another meeting right after this, "so do you mind if I slip out at 9:45?" Or use generosity. "Just to give everyone a heads-up, "I have another meeting right at one, "so I will need to leave if we're not finished. "I'll duck out quietly though." Or humility. "I'm so sorry to interrupt, "but I have another meeting I need to run to. "I will follow-up later today "to find out what I missed." The o...

verarching idea is, as long as you give a heads-up, no one should mind if you slip out. If you get really good at it, they may not even notice. Make sense?

It’s always important to know the right thing to say in various situations, but it’s particularly important at work. Getting tongue-tied or putting your foot in your mouth when speaking to a work colleague or superior could get you into trouble and impact your ability to thrive in your career.

So wouldn’t it be great if you had a virtual archive of precise language you can use in any professional situation? For example, what might you say when someone at work loses a loved one, when office politics get ugly or when a colleague isn’t pulling their weight?

Taught by Ilise Benun, an author and teacher known as the Marketing Mentor, this course provides you with concrete advice and guidance about how to handle a wide variety of situations and conversations. Using bite-sized videos that portray real-world situations, it will give you the tools you need to communicate clearly, appropriately and assertively at work.

In this class, you’ll learn how to:

  • Communicate with everyone in your professional arena, from bosses to direct reports, vendors to clients.
  • Avoid miscommunication when possible and recover from it when you can’t.
  • Go from people-pleaser to self-respecting professional.
  • Know the right thing to say at the right moment.
  • Take time to assess the situation before making your response.
  • Know when to speak and when to stay quiet.
  • Decide whether a written or a verbal response is more appropriate.

 
 
 
 

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