What to Say When…Tips and Scripts for Tricky Situations at Work

 

Lesson Info

...You Think You Deserve a Raise

What to say when you think you deserve a raise. So here, the situation. You've been at the job for more than a year and your annual review is scheduled. You're hoping for a raise and you think you deserve one. What can you do to advocate for yourself instead of passively hoping your boss just gives it to you? Here's what you may be thinking and what not to say. "If I don't get a raise, I'm out of here." Here's a solution. Make your argument for why you deserve a raise by showing the value you bring. Be prepared with clear examples and whenever possible, tie these to business objectives of the company. Be confident in your presentation of your efforts and whatever you know about the effect that they've had. So here's what you could say, with curiousity. "Am I on track for a raise this year? "Are there ways in which I can increase the value "to the company and look to higher compensation?" Or with generosity. "I was hoping for a raise, and I'm prepared to outline "for you the value I've ...

brought "to the company and the reasons why I think I deserve it." Or, with humility. "I'm trying to make improvements, "enhance my skills to make myself more valuable "to the company and help achieve the company's goals. "Is that your perception?" And maybe humor here. "I know talking about money isn't your favorite thing, "but dot, dot, dot." The overarching idea is, it's up to you to make the argument for what you've brought to and done for the company and your team. This can be especially important if you work remotely or your boss travels a lot. They may not be aware of your role or your value. If no raise is offered, but it has nothing to do with your performance, see if you can negotiate for something else, more time off, or other perks. And always have a back-up plan, so you don't feel at the mercy of your boss or this job. Maybe you can do better. Make sense?

It’s always important to know the right thing to say in various situations, but it’s particularly important at work. Getting tongue-tied or putting your foot in your mouth when speaking to a work colleague or superior could get you into trouble and impact your ability to thrive in your career.

So wouldn’t it be great if you had a virtual archive of precise language you can use in any professional situation? For example, what might you say when someone at work loses a loved one, when office politics get ugly or when a colleague isn’t pulling their weight?

Taught by Ilise Benun, an author and teacher known as the Marketing Mentor, this course provides you with concrete advice and guidance about how to handle a wide variety of situations and conversations. Using bite-sized videos that portray real-world situations, it will give you the tools you need to communicate clearly, appropriately and assertively at work.

In this class, you’ll learn how to:

  • Communicate with everyone in your professional arena, from bosses to direct reports, vendors to clients.
  • Avoid miscommunication when possible and recover from it when you can’t.
  • Go from people-pleaser to self-respecting professional.
  • Know the right thing to say at the right moment.
  • Take time to assess the situation before making your response.
  • Know when to speak and when to stay quiet.
  • Decide whether a written or a verbal response is more appropriate.

 
 
 
 

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