What to Say When…Tips and Scripts for Tricky Situations at Work

 

Lesson Info

...Your Boss Is Micromanaging Your Work

What to say when your boss is micromanaging and doing your work. So here's the situation: your boss, or sometimes a colleague, keeps jumping in and working on a project that is your responsibility. Making small changes, sometimes without telling you or telling you exactly how to do it. How do you get them to stop this? Well here's what you may be thinking but definitely should not say. Get off my back, mind your own business, why won't you just let me do me do my job? Here's the solution. This may have nothing to do with you because your boss may not trust anyone to get the job done right. So you need to make it clear that you are trustworthy and that your main goal is to get the project done right. Many times bosses jump in because they don't have visibility. They can't tell what's happening and they're worried it's not getting done. So provide regular updates so that they're reassured that you've got this. So here's what you could say. You could try curiosity and say, 'I know this is...

just one of many responsibilities you have. Is there a reason you want to be hands-on in this project? Is there something I can do better so you don't have to worry about it?' Or you can try generosity. How can we integrate or adjust our process to make things go smoother? Would it help if I made a checklist of how I intend to go about this and get your feedback before I move ahead? Or you probably don't want to be in every meeting but I'd be happy to invite you to the bigger update meetings so you're kept up to speed on the project because it seems really important to you. You could also try humor in this situation and say something like, 'You just can't keep your hands off of this project. You must really love it.' So the overarching idea, the big lesson here is that their micromanaging probably has nothing to do with you. So try to figure out how to best collaborate while also, little by little, showing them they can relax and trust you with the work. Reassure them that you've got it handled and provide updates along the way. They should relax in no time. Makes sense?

It’s always important to know the right thing to say in various situations, but it’s particularly important at work. Getting tongue-tied or putting your foot in your mouth when speaking to a work colleague or superior could get you into trouble and impact your ability to thrive in your career.

So wouldn’t it be great if you had a virtual archive of precise language you can use in any professional situation? For example, what might you say when someone at work loses a loved one, when office politics get ugly or when a colleague isn’t pulling their weight?

Taught by Ilise Benun, an author and teacher known as the Marketing Mentor, this course provides you with concrete advice and guidance about how to handle a wide variety of situations and conversations. Using bite-sized videos that portray real-world situations, it will give you the tools you need to communicate clearly, appropriately and assertively at work.

In this class, you’ll learn how to:

  • Communicate with everyone in your professional arena, from bosses to direct reports, vendors to clients.
  • Avoid miscommunication when possible and recover from it when you can’t.
  • Go from people-pleaser to self-respecting professional.
  • Know the right thing to say at the right moment.
  • Take time to assess the situation before making your response.
  • Know when to speak and when to stay quiet.
  • Decide whether a written or a verbal response is more appropriate.

 
 
 
 

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