...Your Manager Doesn’t Totally Understand Your Work
What to say when your manager doesn't understand the day to day aspect of your work. So here's the situation. Your manager asks you to do something and says, "That will only take you a minute, right?" Of course, you know that if you are to do it well, it will take you more time and thought than they think. How do you educate them and help them understand what's involved? Here's the solution. They may not need to understand the intricacies of what you do, but they do need to understand that there's more to it than they think. Here's what you may be thinking and what not to say. "You just don't get it, do you?" And here's what you could say. You could be direct. "Visual and written solutions "sometimes come together quickly. "However, this time, I need to "digest and evaluate the solution." Or you could try curiosity. "I know it seems simple, but it's actually "more complex than it looks. "Would you like to know what's involved "in the request you're making?" Or you could try generosity.
"I wish it were that easy. "Let me show you how I actually work on that for you." Or humility. "I want to do this the right way, "and there's more involved than it seems. "That means it will take longer than you want it to. "I could do it well or fast. "Which makes the most sense here?" And finally, with humor. "A real minute, or a Jamie minute?" Or, my favorite, "Have you seen my magic wand?" And if you have one, you can use it as a prop. The overarching idea here is that it will take time and repetition for your colleagues and managers to understand what it takes for you to do the best possible job, and it's up to you to educate them. Otherwise, they will only see what they want to see. Make sense?