Clients: Business Plan Part Five
So, the last part is your clients. We talked a lot about who those clients are, now it's time to finalize it a little bit. Who is your target client? Describe them. If you're not certain, think about your favorite client, or the person you think that person, who think your ideal client is. Write down some adjectives that describe them. What are they like? What do they do for fun? Where do they spend their time? Where do they spend their money? Who are they? What do they drive? My ideal client drives a four-wheel drive vehicle, right? Of course. So, after you identify some characteristics of that target client, then you need to clearly define what types of products and services that they want. What would they appreciate? What would be really amazing to that kind of person? And then you look back at the products that you wrote down earlier, and you compare em. Is there harmony there, or is there dissonance? If there's harmony there, you're on the right track. If there's a discrepancy, yo...
u need to go back to the drawing board. You guys will laugh, whenever I fill this out, there are erase-- Do it in pencil! I'm sorry if I didn't tell you that earlier. There are eraser marks everywhere. Crosses out. It's okay, this is a working document. You can print more. If you need to start over, that's fine. This is your first time. Give yourself permission to fail. You can always do it again. There's more plans that you can write out. Okay, number three on clients. How much do they currently invest with you? Where are you right now, in your business? Where do you think you are? And then how far do you have to go to get where you want to be? Okay, and now it's time to start writing down how your clients feel about their investment. That's question number four on the last page. I want to caution you not to put your own values on this. What have you actually heard your clients say? They'll tell you, generally. If every person that comes to you says, "Oh, I wish I could spend that, "but unfortunately, I'm gonna have to go somewhere else." If that's what's happening, you have the wrong client or there's something wrong with your price list. Or there's something wrong with your confidence. Any of those three could be it. Okay? But, maybe what they're saying, if they're saying "Wow, that's really expensive," is "Gosh, I never thought that I would be spending that." But if they're spending it anyway, then they're saying, "Wow, that's outside of my "normal spending habits, but I think it's still valuable, "and I'm willing to do that." So even if you hear your client saying, "Wow, that's really expensive," that's not necessarily that it's too expensive, it's just outside of their normal spending habits. Okay? And then, what do you think is unique about your business? You have to be able to articulate it. For our business, it's that we go out into the wild and we create dramatic images in the wilderness. It's very clear. What's unique about your business? What do you do that only you can do? There's something out there that you're extraordinary at. If you don't know what it is, ask your clients. They'll tell you. They know exactly what it is. Okay, this one you might be able to write a book on. Number six is what obstacles are you facing this year? Identify em, write em down. What are they? I promise there is no obstacle that you can't overcome. You just have to be smart enough, or talented enough, or just stubborn enough to get over it. And so if you know what those obstacles are, you can brace against em, and you can prepare for them, and eventually you can overcome em. So write down all those things that are making your heart heavy, and saying in your head, that horrible little voice that says, "Oh, there's no way I can do this." Push that voice out of your head. Write down what it actually is and find a way around it. There's always a way around something. Okay? And then the last one is just a space to write down your thoughts. What other things are you thinking about for your business? Do you have some big goals coming up, some big changes, some things you want to accomplish, some dreams that you haven't written down yet? When we were talking about vision earlier, what are those things that you really want to accomplish in your business? This is what that other category is for, for all those wonderful things that you're thinking about, write em down, give em purpose. Write. That's it. That's the business plan.