Why you Should Be Accurate
At the heart of everything you're trying to do at work, you're trying to build your reputation and your reputation lives or dies on your ability to do accurate work. Projects come and go. You might hit a home run on a project. You might fail on a project. That's okay. Presentations come and go. All of those things happen but your reputation is forever. It's underlining everything. It precedes you into the room. Before you even open your mouth, your reputation is in there. So the first thing you need to do is focus on being accurate. Okay? Before you're convincing people that you're smart, you need to convince them that they can trust what you say. Now if I turn in a document and there's three misspellings, it's not just three misspellings, it's actually telling the person I don't care. That's what that's telling. If I say a number and it's not the right number, it's not just me getting something wrong, it's actually me saying to the group, "You know what, I don't really care about this...
. "Whatever. "You know, it's fine. "Doesn't matter." But the truth is, everything else doesn't matter because if I give wrong information or people don't trust what's coming out of my mouth, they don't care when I'm saying it, how I'm saying it, or where I'm saying it. So if I turn it in early but it's wrong, it's not worth anything. So everything lives on your ability to deliver accurate information. And I want to just give you one small little tip on how do you make sure that you deliver accurate information because we all know mistakes are gonna happen, right? I'm not asking anyone to be perfect. I'm far from perfect. I'm sure you could hold up plenty of emails, be like, "Here's a misspelling. "Here's a mistake you made Justin." But the truth is, what I want you to understand is you want to get as many in the pile of accurate information as possible so that when you make that mistake it's easily outweighed, okay? And especially at the beginning of your career. You're building your reputation. You got to start stock piling all the accuracy and the truth is, anyone can be accurate. I'm not asking you to be smart. I'm not asking you to have great ideas. I'm just saying put real information, accurate information, behind what you say and what you write down. Now my tip to help you avoid as many of these situations as possible is, get this, take a deep breath. That's it. (takes deep breath) Just take a deep breath. Before you hit send, take a deep breath. I know you're in a hurry. Look, I'm an efficiency monster. I move fast. I run around. I want to get things out so fast. I want my hands moving like this all the time. But if I can just take a deep breath before I hit send. Look at the email and just say, "I think this is ready" and just go (takes deep breath) and just read it. It's gonna take 10 seconds. It's gonna take 30 seconds. Take a deep breath, calm down, look at it with fresh eyes and say, "Do I want to send this out into the world?" It doesn't cost you anything. You think you're in a hurry. You think hitting send is gonna feel great but the minute you hit send and you go, "Oh, shoot. "I should have thought of this." Take a deep breath. When someone asks you a question, don't be so anxious to try and give them the answer. Take a deep breath. Hey, how are our sales doing in Q3? You know what, our sales in Q3... That's different, right? You didn't even notice me taking the breath but it made all the difference for calming me down, letting me collect my thoughts, and not rushing into the wrong answer.