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The Business of Professional Photo Retouching

Lesson 45 of 54

When Issues Arise

Lisa Carney, Simon Peter Raible

The Business of Professional Photo Retouching

Lisa Carney, Simon Peter Raible

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Lesson Info

45. When Issues Arise


  Class Trailer
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1 Class Introduction Duration:11:05
2 Who Should Be a Retoucher? Duration:09:18
3 Genres of Retouching Duration:15:25
4 Comp vs Finish Duration:06:34
5 Lisa's Path to Retouching Duration:08:51
6 Simon's Path to Retouching Duration:21:01
7 Establishing a Look Duration:16:54
8 Who is The Client? Duration:11:41
9 What is The Job? Duration:12:30
10 How to Estimate a Job Duration:17:25
11 Pricing Your Jobs Duration:10:34
12 Billing Duration:19:02
14 Budget Busters on Photoshoots Duration:05:24
15 Photo Coverage on Set Duration:02:29
16 Pre Shoot Communication Duration:03:40
17 Female Model Examples Duration:12:28
18 Male Model Examples Duration:13:00
19 On Set Recap Duration:04:12
20 Retouchers on Set Q&A Duration:06:40
21 Comping on Set Duration:11:36
22 Demo Images from Shoot Duration:15:35
23 Tools of The Trade Duration:10:28
24 Digital Bag of Tricks Duration:14:14
25 Getting Hired as a Retoucher Duration:17:50
26 Being a Retoucher Q&A Duration:08:23
27 Production Management Duration:24:51
28 Folder Naming Convention Duration:08:40
29 File Naming Convention Duration:15:22
30 Mark Ups Duration:31:39
31 Workflow Overview Duration:08:44
32 Computer Organization Workflow Duration:13:39
34 Libraries & Layer Management Duration:14:31
35 Office Space Workflow Duration:07:22
36 Build Your Network Duration:07:39
37 Finishing Touches Checklist Duration:03:48
38 Stacking Order Duration:07:16
39 Res-Up Files Duration:03:42
40 Sharpening Files Duration:07:28
41 Noise on Files Duration:12:23
42 File Types Duration:04:10
43 Quality Control Duration:25:11
44 Delivering Final Files Duration:16:52
45 When Issues Arise Duration:03:01
47 Solving Problems in Post Duration:08:29
48 Casting Cards vs In Person Duration:03:57
49 How to Come Back from Mistakes Duration:05:04
50 Business & Promotion Duration:08:31
51 Website Portfolio Samples Duration:12:49
52 Promotion on Social Networks Duration:05:44
53 Organizations to Join Duration:03:54
54 Craftsmanship & Work Ethic Duration:11:52

Lesson Info

When Issues Arise

So now we're gonna talk about the putting out fires, the train wreck section, the train has gone off the rails, and I don't know about you, but I feel like, actually, at least 50% of my job is this. That is why people call me is 'cause something has gone wrong. We live in this world, this is kind of normal, isn't it? Problem solvers. Yeah. It got pushed, oh, they'll fix it the next step, give this away, we don't wanna deal with it. That goes down the line until we're the last ones there. Right. And it's up to us to figure it out, so we're gettin' good at it, it's just twenty years of doing it. Yeah, and what I wanna convey to you guys as an umbrella is that this is not an issue. This is not something you should run away from or have it be fearful, and I used to live a little bit in fear of this. Like, oh, oh, things have gone off the rails! Oh, things are crazy! Things are suppose to, that's why they call us or that is why I am in the industry. If they didn't need retoucher...

s, if everything was perfect on a photo set, then they're not calling me, or the amount of money we'd make on it would be, you know, minuscule. So, first of all, that picture is really gross. I am sorry, I just realized that you guys have to look at something that's not very attractive, but hey, I'm gonna talk about that in a second too. So, putting out fires. Most of our industry, our life, is putting out fires, and I wanna talk a little bit about certain subjects within that. First of all, wrong wardrobe. Now, we talked about the wrong wardrobe on the photo shoot. We are now talking about the wrong wardrobe when you are not on the photo shoot. This is, it's done. The job is in, and you are working, and you need to deal with wardrobe issues, and it is all sorts of stuff. It is often around body shaping. I'm thinking, uh, I can't say what it is. He did a job where there body strips of this one gentlemen in a bunch of material, and he had to rebuild this, was it shark skins suit? That suit, it's-- It's a herringbone suit. Herringbone suit, and he had to rebuild it from scratch, and then extension, and what they did for this is, this shot, yeah, he did the one sheet. We've been talking about one sheets, two sheets, and 1448s for the entire time. They didn't tell him they were gonna do a phone kiosk. We haven't talked about a phone kiosk. A phone kiosk is incredibly vertical. So after he'd already fixed this suit, he had to fix this suit again under an incredible time crunch, and what he has in his bag of tricks, is he knows frequency separation, he knows pattern filling, and this is how you fix bad wardrobe. Is you have tricks like frequency separation, patterns, you know how to make something out of a single shot. However, it probably cost them double 'cause they didn't tell you in the first place that there were multiple boards. So, a little of what I'm talking about with you guys right now is this ying and yang process of you gotta fix stuff but can you communicate in advance.

Class Description

Create your own retouching business from the ground up. In this class, one of Hollywood¹s hottest retouchers reveals the secrets to designing your own business. Lisa Carney walks through the steps needed to start and run a smooth business while keeping your clients engaged and happy. Whether you’re looking to work with photographers, agencies or even bill for post production - you’re bound to find valuable insight into the world of photo retouching.

This class covers:

  • Defining the type of retoucher you want to be
  • Solutions for the problems you’ll encounter on shoots and in post production
  • Communication techniques for clients
  • Secrets for setting realistic expectations from markups through revisions
  • Pricing your services and handling billing issues
  • Emergency tips for when jobs go off the rails

Get the inside scoop from a true insider. You’ll finish this class knowing how to construct a profitable photo retouching business model AND develop the tools to sustain it.


Bill Buckley

I'm a photographer who wants to be as good at Photoshop as possible. In my field few retouchers get hired, so it's all on me. Plus my creative vision cannot be accomplished by photography alone. Not to mention that in the field, as a photographer I can't always be perfect. Photoshop to the rescue. This is possibly THE best class I've purchased on Creative Live, and they've all been good. Great insight, entertaining, well taught Lisa and Simon were awesome. Bought more LC tutorials based on this course.

Kari A. Youkey

This course just opened my world. I started ( back in the Jurassic era) as an illustrator/drafter ( pen and ink), then CAD programmer, then GIS analyst with photoshop just coming onto the scene pregnant and unplugged focusing on parenting and my inner artist. I was gifted an IPad 6 years ago in the mist of my Taxi Mom years. My favorite ‘hobby’ became manipulating images and an addiction to Adobe apps. Now, In my new empty nest status, I have been trying to figure out my next direction in life....and CreativeLive has been a wonderful resource to explore different creative opportunities, feeling somewhere between photography and graphic design, I wanted to ‘paint’ photos with my tool of choice the tablet, not the camera. ...but it wasn’t until this course that I clicked with an Aha! I don’t have to become an photographer? I could get paid to retouch? Other people’s photos?.....and, I have a work history skill set that backs it up! Thank you so much for this course! Loved the instructors and how they shared their experiences and knowledge. You two have just provided a wonderful map and whole new path to explore and inspired a much needed creative spark to get back to work❤️. Thank You!

a Creativelive Student

Lisa knocked it out of the ball park again! Amazing work Lisa and Simon! I just can't find the many words that express how much I gain with each and every course she teaches. Once again, a wealth of information that was given in a down to earth manner. I absolutely love her teaching style! Amazing course Lisa and Simon, awesome job!