So let's move on out to a little bit of discussion about pitch etiquette so we're ready to send out our pitch and there's just some do's and don'ts of working with the media that we should be talking about so remembering back to this day in the life of the journalists they're very busy but they always want to hear from you so just keeping this in mind can help make sure that you're not stepping on any toes that you're not getting in any you know annoying people which is not what you want to do but you're actually showing up in helping them so some of the common questions I get are you know when do you email your pitch so it's usually best to send during normal business hours although if you're if you're pitching somebody that you know you know if they have a morning show and it's at four in the morning five in the morning so you know engine e if you're pitching tv and you want to do a tv segment you won't want to look at one or the producer's going off air it's great to pitch them abou...
t thirty minutes afterwards so you don't have to get up at three in the morning and pitched them first they've got this show to dio but because by four o'clock in the afternoon there home by six o'clock they're pulling in bed because they're getting up to tigre their next show, so just looking at when they're working and working around their schedules so again if you're live programme fifteen minutes to an hour after they got the air is a great time to time your email and just think about your own preferences when do you like people to follow up with you don't see people emails about work on the weekend right like if you if you want to write on the weekend that's fine we're workaholics or maybe I'm just talking about myself uh but you know save it don't send it to them in the weekend think about are you interrupting their day or are you making it easier for them so well generally center pitches out to stays there fridays because you know monday's so just think about what do you like and that's a good rule of thumb following up is critical it is so important so sending out your pitch is not going to do it alone you almost always should at least send up one follow up email and so you want to follow up a week after you sent out your pitch this could be you know seven days ten 00:01:59.88 --> 00:02:02. and days and it could be a simple as replying to the 00:02:02.73 --> 00:02:05. initial email and saying like hey did you have a chance 00:02:05.1 --> 00:02:07. to look this over well do you think this will work 00:02:07.42 --> 00:02:10. for you it doesn't need to be complicated you can 00:02:10.18 --> 00:02:12. also send them you know I just read you did this other 00:02:12.45 --> 00:02:15. article and here's another idea for you or a new study 00:02:15.02 --> 00:02:18. came out here's here's some another tie in but you 00:02:18.09 --> 00:02:21. don't have to do that it is so important follow up 00:02:21.03 --> 00:02:23. though we almost never get our clients coverage without 00:02:23.9 --> 00:02:27. following up it's just very really happens so you 00:02:27.74 --> 00:02:29. want to make sure that you're not just sending these 00:02:29.49 --> 00:02:32. out and then moving on now if you feel look once and 00:02:32.78 --> 00:02:35. you don't hear back then you could move on so the 00:02:35.25 --> 00:02:37. rule of thumb is if you're if you're sending something 00:02:37.42 --> 00:02:40. that is exclusive you know if you're sending them 00:02:40.0 --> 00:02:42. an article if you're sending them kind of an expert 00:02:42.19 --> 00:02:45. idea like we just looked at with jessica then you 00:02:45.3 --> 00:02:47. you want to wait maybe ten days and then you can take 00:02:47.84 --> 00:02:50. that article to somebody else what you don't want 00:02:50.07 --> 00:02:52. to do is send one person on how to and send their 00:02:52.86 --> 00:02:55. competitor how too at the same time and have them 00:02:55.28 --> 00:02:58. run because then you're gonna get in trouble so you 00:02:58.36 --> 00:03:00. wanna make sure you're doing product it's a little 00:03:00.23 --> 00:03:02. bit different right? Because you know people are different 00:03:02.61 --> 00:03:05. people are covering the same product it's not usually 00:03:05.16 --> 00:03:07. is awful is when they're doing an advice piece or 00:03:07.78 --> 00:03:10. article piece some people will say like I don't want 00:03:10.58 --> 00:03:12. to see I don't want you to do that but everybody does 00:03:12.57 --> 00:03:13. it it's not that big of a deal 00:03:16.02 --> 00:03:18. now if you gotta know if a journalist comes back and 00:03:18.14 --> 00:03:20. says no, what you just know it's not personal 00:03:21.79 --> 00:03:24. it doesn't mean anything about the quality of your 00:03:24.1 --> 00:03:26. work it doesn't mean anything about the quality of 00:03:26.42 --> 00:03:29. your message your idea your product it doesn't say 00:03:29.44 --> 00:03:32. anything about you it's not personal, that person 00:03:32.49 --> 00:03:34. you're reaching out to has a job to do and you might 00:03:34.81 --> 00:03:36. just not fit with their covering right in that moment 00:03:37.42 --> 00:03:39. they might give you some feedback they might tell 00:03:39.57 --> 00:03:42. you why it's not a fit we actually have some people 00:03:42.7 --> 00:03:44. you know sent us backs and feedback of like I don't 00:03:44.62 --> 00:03:46. think this is fresh enough and it kind of stings but 00:03:46.95 --> 00:03:50. you're like, wow, they just gave me a gift they just 00:03:50.11 --> 00:03:52. told me I need to work a little harder the fact that 00:03:52.13 --> 00:03:54. they read it and took the time to respond tells me 00:03:54.88 --> 00:03:57. they're open to getting another pitch so unless they 00:03:57.35 --> 00:04:00. say, don't email me, I'm the wrong person don't read 00:04:00.29 --> 00:04:00. into tonight take any feedback that you happen to get as a gift when you get a yes it is so critically important that you actually deliver on the ideas that you've sent don't send in your pitch and disappear make sure that your reachable don't send a pitch out and then head off to europe you know don't go on vacation right after you send your pitches so plan your peer outreach in a way where you have time to finish that cycle of sending your pitch following up and then delivering as much as possible be friendly and helpful so when you get those kind of pieces of feedback or if somebody edits what you're doing or ask you to modify you know just say okay great you know I'm happy to help I'm happy to do that I'd be happy to change this piece for you and just be friendly and helpful in putting that content together that's going to build that relationship for you over time make sure you monitor for your own story you will not always here that your story's gonna get get run so you can either set up google alerts for the stories you can set up a spreadsheet that will help you remember to go back and look for your stories whatever is easiest for you wanted things sell sometimes do is all set something up if it's going to be an online piece I'll just subscribe to their feet so I can scan the headlines and see if if the story's ron so that could be an easy way if that works for you and then send a thank you note when your story does run this is such a great one you can send an email or you consent a hand written note if you want but when your story does run it's always really nice to senate thank you know we've actually gotten thank you notes from journalists who've gotten our thank you notes, they thanked us for the thank you. So that just goes such a long way you know tio building that relationship I do recommend you email or mail thank you know but you could also send a tweet right? You could tweet the story and say thank you so much for this and give them that public acknowledgment to that can be really sweet to do but that should be supplemental to your private no make sure though 00:06:00.693 --> 00:06:02. that you don't puts them in their idea on that note 00:06:03.56 --> 00:06:07. should be a pure thank you not a thank you plus but 00:06:07.7 --> 00:06:09. you know, speaking of pitching them on the other idea 00:06:09.74 --> 00:06:13. you can keep the relationship alive you could go back 00:06:13.08 --> 00:06:16. to that same contact with another idea so if you're 00:06:16.36 --> 00:06:18. pitching twice a year if that's your idea like I'm 00:06:18.58 --> 00:06:21. going to do to pr pushes a year or I'm going to do 00:06:21.36 --> 00:06:24. for pr pushes a year you know megan almond mentioned 00:06:24.12 --> 00:06:26. that she thinks it could be a good idea to two quarterly 00:06:26.32 --> 00:06:28. although really she does twice a year whatever works 00:06:28.92 --> 00:06:31. for you you can actually go back to the same people 00:06:31.57 --> 00:06:35. with more ideas now a lot of them will only run something 00:06:35.47 --> 00:06:37. from you a couple times a year depends on the meat 00:06:37.94 --> 00:06:40. outlet how much content there filling like if you 00:06:40.3 --> 00:06:43. look at a magazine twelve issues right, they're probably 00:06:43.22 --> 00:06:45. going to cover you once in a year. You look on something 00:06:45.53 --> 00:06:48. online and they're creating tonnes of daily content 00:06:48.48 --> 00:06:50. you could have opportunities every month so it depends 00:06:50.82 --> 00:06:53. on the frequency of which they're creating content 00:06:54.26 --> 00:06:56. and then journalists and bloggers they love it when 00:06:56.77 --> 00:06:59. you share their content in social media there's a 00:06:59.14 --> 00:06:59. lot of 00:07:01.0 --> 00:07:03. sights now that are actually converting over this 00:07:03.17 --> 00:07:06. structure where they're actually getting paid more 00:07:06.41 --> 00:07:08. depending on how many people click right that's kind 00:07:08.86 --> 00:07:11. of the gawker media model and it's it's really taking 00:07:11.65 --> 00:07:14. over a lot of different websites and so if you can 00:07:14.55 --> 00:07:17. share that content and have your audience clicking 00:07:17.13 --> 00:07:20. on it like that is such a huge way to thank you for 00:07:20.68 --> 00:07:23. giving them another thing if you think about why they 00:07:23.23 --> 00:07:25. do the work they have the pride of the work so even 00:07:25.48 --> 00:07:28. if they don't have an incentive they want their stories 00:07:28.38 --> 00:07:30. out there they're really proud of the work that they 00:07:30.44 --> 00:07:32. worked with you on and so it could just be really 00:07:32.65 --> 00:07:35. nice make sure that you're sharing it you know sharing 00:07:35.11 --> 00:07:37. their stories not just the ones you worked on together 00:07:37.91 --> 00:07:40. that's a way to keep it I've got ten when you let's 00:07:40.85 --> 00:07:44. say you you they used your article and put your name 00:07:44.68 --> 00:07:47. in there and six months later you go back with another 00:07:47.34 --> 00:07:50. pitch would it be okay to say you know we worked together 00:07:50.17 --> 00:07:53. six months ago and I'd really love to give you this 00:07:53.81 --> 00:07:56. idea you're the first person I'm sharing it with let 00:07:56.76 --> 00:07:59. me know if you're not interested. I I'm you know or 00:07:59.2 --> 00:08:02. however you want to or is that not okay yeah that's great actually that's something that we do a lot is we'll call it specifically that we're giving somebody exclusive so we'll say you know, we have this article for you it's an exclusive piece of content so we'll say that our client developed for you so you could say you know, I've been reading what you've been covering lately I you know, I've had this idea I think you'd love this exclusive article I think you love these exclusive tips okay? It could be great weight I'd love I'd love questions on this because I know that a lot of people have questions on the etiquette of how they should be reaching out to bloggers and how they can be building their relationships of the media. So any other questions we've got a little bit of time that we can we can take those jessica a little bit more information on following up. So would you just like reply to the email you sent to them and then just say hey following up here or yes, so it would definitely, you know have you had a chance to look at this? Is that something you think you can use that's a great line. This is something you think you can use. It would be a great one to you. I'm so worried about like, you know, stalking people on bothering them. Yeah that's why you know I think one follow up is usually pretty typical and you know we looked at some media outlets that have bigger staff and there were some questions before about can I reach out to more than one person at a time in a media outlet and catherine said sure it's actually something maggie who works with me and I kind of argue about because I've gotten in trouble I once called looks like the chicago tribune or the chicago sun times really early in my career I was working in an agency and you guys if you think that people at top npr agencies teach the people that they're pitching what I'm teaching you right now you are just kidding yourselves like I learned all of this on the job figuring it out myself nobody takes you that is a sinker cem industry when you when you start and you hire somebody for these tens of thousands of dollars ah lot of the people pitching your stories do not have any of this information I've just given to you I used to go into a booth you know close the door and make phone calls and I have a media list of a hundred people and I 00:09:59.972 --> 00:10:04. would just go down the list and oh my god oh my god 00:10:05.0 --> 00:10:07. so back to the story here there is this one experience 00:10:07.9 --> 00:10:11. that I had where I'm calling and it was chicago newspaper 00:10:11.16 --> 00:10:13. and I will never forget it. Camero does pitching but 00:10:13.8 --> 00:10:16. I'm in this stupid little booth like call it a phone 00:10:16.87 --> 00:10:19. booth on I'm making these calls and his pitches and 00:10:19.41 --> 00:10:23. I call this guy and he's like you know jim is sitting 00:10:23.7 --> 00:10:27. right next to me there in an open space they don't 00:10:27.39 --> 00:10:29. have offices he's like he's sitting right next to 00:10:29.54 --> 00:10:33. me I heard him say no to you and it was like oh my 00:10:33.72 --> 00:10:34. god 00:10:35.82 --> 00:10:39. s so you know, if you're emailing and not calling, 00:10:39.55 --> 00:10:42. you're not probably going to run into that but I'm 00:10:42.19 --> 00:10:45. a little gun shy about doing that so what I recommend 00:10:45.34 --> 00:10:48. is you do your follow up will this work for you if 00:10:48.18 --> 00:10:50. you don't hear from them and it's a media outlet you 00:10:50.27 --> 00:10:52. think is a really great pit really great fit for you 00:10:53.3 --> 00:10:56. then you can go ahead after that ten days and reach 00:10:56.13 --> 00:10:57. out to somebody else 00:10:58.6 --> 00:10:58. yeah 00:11:00.18 --> 00:11:02. now actually just touching on that actually roxana 00:11:02.59 --> 00:11:03. is asking 00:11:04.59 --> 00:11:06. no I'm sorry it's not roxanne I got that wrong dj 00:11:06.78 --> 00:11:09. arts apologize did you ask is saying so if you do 00:11:09.27 --> 00:11:11. can pitch to competing outlets but one of you gets 00:11:11.91 --> 00:11:14. back to you to do them sort of have to let the others 00:11:14.68 --> 00:11:16. know and then someone comes back a week later you 00:11:16.31 --> 00:11:18. have to say no I've already given it to somebody else 00:11:18.24 --> 00:11:21. is that really bad etiquette he's generally it shouldn't 00:11:21.03 --> 00:11:22. be in the position where you have to do that because 00:11:22.6 --> 00:11:26. you will burn that bridge with the other person so 00:11:27.8 --> 00:11:30. there's some things that need to be exclusive you 00:11:30.04 --> 00:11:32. know if you're sending over an article a lot of places 00:11:32.67 --> 00:11:35. will want an exclusive unless they do something that's 00:11:35.04 --> 00:11:37. called syndication in which case they're republishing 00:11:37.45 --> 00:11:40. things that you have and so that's a very specific 00:11:40.51 --> 00:11:43. term huffington post does that lifehacker does that 00:11:43.42 --> 00:11:45. you could tell right away on the sites because they'll 00:11:45.32 --> 00:11:47. tell you on their sites that they accept syndication 00:11:47.74 --> 00:11:50. and they do those articles so generally speaking though 00:11:50.91 --> 00:11:53. you don't want to be in that position where you have 00:11:53.44 --> 00:11:56. to pull one from another but you know what I wonder 00:11:56.94 --> 00:11:59. what kind of business it is and what's being police 00:11:59.44 --> 00:12:01. tell us that they called did yards but let let's find 00:12:01.67 --> 00:12:03. out let us know when they know we will follow up on that as well so roxana is asking what do you do have a lot of people voted on this what do you do if the writer gets details wrong is it appropriate to mention it to them especially for an online article yeah, absolutely online audiences and we've had to do this for our clients where they get the ural went wrong or if you're interviewed and they misquote too a little bit that's a little bit harder but if they get something wrong like your name your company named your product name you're you're well you can absolutely request a correction for that if they if they're quoting you in a way that you feel like it's out of context it's a little bit harder you know to go back and ask for something for and if you do that they might not work could you again so it's just there it's like how damaging is that how damaging is that? But if it's factual and they're citing you're on you should definitely request a correction and you would just email them and say hey like you know this link up here on the site is wrong can you change it for me and we've done that for clients before cantrow actually be very happy to change because they want the right information to be able to get to credibility to the article that they've published yes absolutely now one of you is asking about guests blooding block logging blogging do I have to have a post ready to run if I picture blogger yeah the rule of thumb that I always uses that you should be able to turn an article in one to two weeks so some logs will say on their contribution guidelines that they actually want you to include an article in the pitch that's pretty rare so is long as you feel like you can turn an article when they say yes I want to see it back to them one to two weeks the reason I don't always recommend writing the article up front is because they might come back to you and say, well, you know what? That doesn't work. But do you have any other ideas for me? And you can send them some of their ideas? Or if you're actually doing a blogger outreach, we looked at the template and how you can customize it. So I what I might do is give a headline and an intro and then give them three other headlines that they can choose from because they might not like your initial idea. But be interested in it and want to see what else you can offer them. Any other questions? Warriors before we move on. Good, good. So you're feeling pretty confident, like you're not going to step on any toes. So what I'd like you to do is just commit teo a step you can take right now to start relationship building. So you've got this amazing media list we've talked about using sites like ma crack dot com, where you can actually find people's twitter addresses. Maybe you want to re tweet an article like, what is one thing that you can do right now to start relationship building with the people you want to be reaching out to? So I want to hear a couple of commitments working on my twitter lists, wonderful creating those twitter lists of media and influencers that then you could be sharing their pieces. Let's get another one. I'm gonna be doing research on the parenting magazines and working mom that we looked at and getting a just a clear list of names and sections in their area that I can do work for absolutely fantastic! I already have a pitch. Thank you. Yes, you are ready, teo that's. Fantastic it's making these commitments he's really small steps you can do to start their relationship building now as you're putting your first pitch together.
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