Your First Massive Failure
Your first massive failure. That was like literally one of my first massive failures was this photograph right here. But I'm using this photograph because this is one of our first failures is to qualify your leads. You can't sell to people that are not your target market. You can't take the $500 client and turn them into the $5000 client. You can't take somebody that wants to spend $ for a newborn session and have all their images and sell them a $2500 piece of wall art. That's number one is just understand where to put your time and where to put your energy. And this goes back to also, you can't worry about... I use this image for a specific purpose. Because so many of us are concerned about the photographer down the street that's charging just a little bit less. It's because both of your images look like this. Okay? If the quality of work between you and a competitor, if you can't tell the difference, how's the client going to? So if you're not producing good work to begin with, then...
you're gonna be in that range where you can be undercut. Easily. Because a client can't even differentiate between the two. And I don't mean that you need to be doing crazy, expert work. What I mean is that at least differentiate yourself in terms of like, Honda, let's go Toyota, I like Toyota, Toyota to Lexus. None of us here understand a darn thing about cars. Well, maybe some of you do. I race cars but I don't really know what goes on inside them, I'm like, they're just fun. None of us get it yet all of us have the perception that there's at least one that's significantly better than the other or at least partially better than the other. That's the level that I want your work to be at. Where at least a consumer can come in and say, their work is good, it's better than the rest. Like they have at least that basic level of differentiation. Now when it comes to comparing Lexus to Mercedes to BMW, that's your job as the salesperson. Does that make sense? First step is to not be competing in a class where everybody else can compete right there with you. And that goes back to like price and quality and these we've talked about. I want you guys to avoid budget questions when it comes to qualifying somebody. There are plenty of other things you can ask to qualify a lead. Because Haldis, if you ask me, now I ran that conversation, but if you ask me what do you want to pay for this service, what do you think I would say?
I want it free.
Yeah, I want it free. (chuckling) Fist bump bro. I'll hit you back next time. I want it free. Like I mean, that's what happens when you ask a budget right? What did you expect to pay? I don't know, $100? I'm gonna give you a number that is what I wanna pay. It doesn't mean anything. So qualify with things like other questions. Venue, what is your venue? What's the size of your wedding? What is your vision for your shoot? Clothing and car, these are things that you can qualify visually, right? I have an asterisk next to them because you need to be able to see them. But if somebody shows up carrying their Louis Vuitton bag and they set it down on the table for their maternity shoot and they start going, I really expected to pay $250, there's some education that needs to happen. Right, it's not that they can't afford it, it's that they came in with the expectation of something. But you can use that clothing, you can use the Mercedes Benz that they showed up in to qualify them as yes you can afford my services, now I need to establish the value for you. This is important because qualifying does not mean directly asking. In corporate sales, sometimes it does. In corporate sales sometimes you call somebody on the phone and you're talking about budget considerations for paper. That's a commodity, right? Commodity based businesses where it's like a software, a specific piece of thing that you need, it goes down to budget. Because by and large, they're all the same. But we're not in that industry. We're not selling a commodity, we're selling a luxury product. This is why we defined all that so long ago in earlier segments, right. Because we have to understand what type of product we're actually selling. Don't use your energy on people that are not your clients. That's the first step. Just stop. And think back to that persona, who was your client persona? Okay, that's where we want to spend our time. This is where I said, remember I said, it's okay to send your price list out if they're not your prospective clients. Or if they're gonna burn your time. Send it out. Go to the next one. A big part of this is a numbers game. Sales is a numbers game. But I can help you to really increase your odds.